Front Desk Agent
Job Posting for Front Desk Agent at FOUR WINDS CASINO RESORTS
$500 Sign On Bonus for new hires starting before June 30, 2023!
- $250 paid on first full paycheck
- $250 paid after 90 days of continuous employment
Join an award winning hospitality organization that encourages and rewards team effort and a culture that is goal oriented, success driven, and consistently fair to employees, guests, and community members.
SUMMARY:
Responsible for providing accurate, timely information to guests about hotel policies, services and amenities, ensuring optimum guest service and satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Maintains a working knowledge of the property, as well as special events on and near property, in order to advise guests of same, whenever possible.
- Responds to guests' requests or inquiries courteously and promptly.
- Enters changing reservation information into computer system.
- Posts charges to guest accounts and processes payment of accounts.
- Ensures a maximum level of service and satisfaction is achieved and maintained.
- Observes credit limitations on check cashing privileges and ensures that all checks accepted for payment of account are correctly stamped with the bank deposit stamp.
- Prepares shift cash report, balancing payments and disbursements with computer total, preparing the drop envelope for shift end, and balancing accounts.
- Checks for and reports fraudulent transactions.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Promotes the following within the department and among all employees:
- Creates an atmosphere of fun for all casino guests.
- Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
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Hourly Wage Estimation for Front Desk Agent in South Bend, IN
$12.65 to $16.72
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Job openings at FOUR WINDS CASINO RESORTS
FOUR WINDS CASINO RESORTS
New Buffalo, MI
Part Time
FOUR WINDS CASINO RESORTS
New Buffalo, MI
Full Time
FOUR WINDS CASINO RESORTS
New Buffalo, MI
Full Time
FOUR WINDS CASINO RESORTS
New Buffalo, MI
Full Time
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