Front Desk Receptionist

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members from around the world create special experiences for our guests through a commitment to luxury with genuine heart. We pride ourselves on creating a fun and supportive environment where our people are motivated to be their very best: where radical empathy, creative bravery and celebrating individuality are at the forefront. Here Are Some Of The Benefits Our Four Seasons Employees Enjoy; Excellent Salary and Wages Medical, Dental, and Vision Insurance & Pet Insurance! Complimentary Life insurance 401K Retirement Plan Exciting Training and Development Opportunities Continual Personal Education Reimbursement Programs Complimentary Employee Meals COMPLIMENTARY room nights at Four Seasons Hotels around the world And much more! The Opportunity: The Four Seasons, Washington D.C. is currently looking for a dynamic and charismatic Front Desk Receptionist to join its Front Office Team. The Front Desk Agent is an integral part of the Front Office team whose main objective is to ensure our guests have a smooth arrival, stay and departure experience. This individual responds to a wide variety of guest requests by accurately assessing the guest needs and needs, and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. Preferred experience in a luxury hotel in Front Office, Concierge or Reservations. Strong problem solving skills, ability to handle difficult situations and guests. Strong computer skills. Reading, writing and oral proficiency in the English language. Strong communication and interpersonal skills that is friendly and helpful in disposition. Proficient in English (speaking, reading, writing). Excellent interpersonal, verbal, and written communication skills.  Proficient with Microsoft Office Suite or related software.  Must be flexible with their schedule – Able to work weekdays, weekends, holidays, overtime, and evening/overnights if needed.  Visa Requirements: Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered. If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our Human Resources Office at 650-470-2857. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.