Community Site Medical Case Manager (Outreach Services)

HOMELESSNESS HURTS. HEALTH CARE HELPS. If you are passionate about giving back to your community, we want you to join our team. Fourth Street Clinic, in downtown Salt Lake City, has been providing essential health care services to those experiencing homelessness for nearly 35 years. When you join the growing Fourth Street Clinic team, you're not just taking a job; you're impacting the lives of others.

The Community Site Medical Case Manager plays a pivotal non-clinical role, serving as a compassionate advocate for patients living within Homeless Resource Centers in Salt Lake City. In this role, you will be working extensively off-site at the resource centers for the unhoused throughout the community, collaborating closely with the healthcare team to identify vulnerable patients, conduct thorough needs assessments, and build bridges to medical care for many individuals navigating the the realities of being unhoused. With a patient-centered approach, you will be creating and maintaining care plans tailored to individual needs, coordinating medical, behavioral health, and support services with both Fourth Street Clinic and community partners. Your dedication to facilitating continuity of care, accessibility to services, and addressing social determinants of health ensures that patients receive comprehensive support as they find their footing on their healthcare journey.

This role is perfect for people who:

• Embrace diversity, inclusion, and belonging as core values in their professional, trauma-informed approach.
• Have experience as a Case Manager and familiarity with what such a role entails.
• Understand the importance of transitional support toward the goal of self-reliance.
• Adapt to changes and communicate effectively within the team and across departments.
• Possess strong interpersonal skills to conduct needs assessments for medically vulnerable patients.
• Have experience planning and coordinating the delivery of medical, behavioral health, and support services.
• Are detail-oriented and capable of maintaining timely, accurate case management data.
• Have a deep understanding of community resources and can assist patients in accessing them.
• Have additional experience or qualifications, such as a Utah State Certification for Case Management, or relevant bachelor's degree. (Preferred, not required.)

More about our benefit package:

Fourth Street Clinic aims to support employees across all aspects of their individual wellness and has built a comprehensive benefits package to support this goal. Benefits include:

• 100% of the premium for individual health insurance;
• Affordable dental & vision coverage;
• Health Savings Account with company match each payroll;
• Company-paid Life & Long-Term Disability insurances;
• 3% employer contribution to 401(k), plus additional dollar-for-dollar company match of employee contributions up to 2%;
• Generous paid time-off starting at 3 weeks/year for full-time employees;
• 13 paid holidays, plus 2 personal holidays and 2 wellness days per year;
• Tuition reimbursement; and
• Employee Assistance programs.

Why Fourth Street Clinic?

According to the U.S. Department of Health & Human Services, many people in the United States don't get needed health care services due to barriers such as a lack of transportation, affordable housing, educational background or discrimination. Fourth Street Clinic is here to provide services to vulnerable individuals and families, reducing barriers caused by social determinants of health. Fourth Street Clinic began in 1988 as a triage clinic with one part-time nurse, relying on hospital volunteers for patient treatment. Today, Fourth Street Clinic operates with a staff of nearly 100 individuals and an eight-figure annual budget. Last year, we provided comprehensive health care to 5,369 unsheltered individuals through more than 20,000 visits.

Fourth Street Clinic embraces diversity, equity, inclusion and belonging at all levels of our organization, and we strive for every employee to feel comfortable being their authentic self at work. We are committed to building a team with a variety of backgrounds, identities and ideas. We value greater inclusivity which yields greater achievements, fosters belonging and improves access to high-quality health care for all as an essential human right.

Apply now to join our expanding team of dedicated, innovative, mission-driven staff who seek to deliver integrated health care to the most vulnerable members of our community!