Fleet Manager / Logistics Transportation Coordinator

Fraley and Schilling Inc
Knoxville, TN Full Time
POSTED ON 6/1/2022 CLOSED ON 8/9/2022

What are the responsibilities and job description for the Fleet Manager / Logistics Transportation Coordinator position at Fraley and Schilling Inc?

Position Summary
The Fleet Manager is a key resource for Fraley & Schilling by planning, directing, and controlling operational functions, supervising, and coordinating the activities of company employees and guiding quality, efficiency, and productivity improvement efforts.

Roles & Responsibilities
  • Plans, directs, and controls operational functions of team members assigned to his/her team
  • Manages fleet productivity by tracking critical performance indicators (including, but not limited to: revenue, pay, attendance, maintenance, etc)
  • Recommends and implements appropriate plans for improvement (corrective action)
  • Assists drivers with day-to-day personal, financial, productivity, training, and service needs, reviewing and reconciling related reports
  • Manages the transportations software (TMW) used by F&S to track, account, and manage the driver force.
    • This includes, but is not limited to: accuracy of data entry, driver and/or customer information, documentation of driver and/or customer issues, etc
  • Proactively resolves and minimizes problems as related to driver retention.
    • Assists with and/or handles counseling, training, communication, and disciplinary actions.
  • Creates and maintains strong driver/operational relationships and active in conflict management/resolution on an ongoing basis
  • Continuously seeks to improve departmental quality, efficiency, and productivity standards
  • Assists in creating and/or revising company processes, tools, and resources, etc.
  • Assists in creating and/or revising job descriptions, pay scales, etc
  • Assists in creating and/or revising SOP
  • Participates in Operations Focus Groups, staff meetings, driver reviews, driver conferences, driver appreciation functions, etc
  • Supervises and coordinates activities of his/her driver team
  • Monitors employees performance, prepares and conducts employee performance appraisals
  • Assigns, schedules, and reviews work, ensuring that all areas are adequately covered
  • Establishes goals and work standards
  • Administers company policies and procedures
Skills & Qualifications
  • Minimum Requirement: Proficient computer skills
  • Preferred: Experience with Omnitracs
  • Preferred: Experience with Google applications (docs, sheets, presentations)
  • Minimum Requirement: Must actively support corporate values, and demonstrate a proactive commitment to the success of all staff
  • Preferred: Ability to think creatively and provide creative contributions to projects
  • Minimum Requirement: Ability to work independently and carry out assignments to completion within parameters of instructions given
  • Minimum Requirement: Must be able to maintain a high level of confidentiality
  • Minimum Requirement: Must be analytical with the ability to apply data
  • Minimum Requirement: Excellent verbal and written communication skills
Education & Experience
  • Associate degree or higher or equivalent experience, preferred
  • Experience in responding to internal and external customer situations, responding to customer needs as required
  • Firm understanding of the commercial transportation industry with a strong working knowledge of operations, logistics and transportation principles

Physical Requirements
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards
  • Must be able to walk up and down stairs
  • Must be able to sit for long periods of time
  • Must be able to speak clearly on the phone


Fraley and Schilling provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetic, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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