Customer Service Representative

Frandsen Financial Corporation
Hayward, WI Full Time
POSTED ON 5/3/2024

This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a Customer Service Representative must meet customer expectations of receiving friendly, accurate, and efficient service.

  • Provide superior customer service by being professionally helpful, curious, and courageous
  • Process customer transactions accurately and proficiently
  • Maintain exceptional cash handling skills and accurate balancing
  • Consistently make customer introductions to banking partners to grow relationships
  • Diligently examine all transactions to prevent losses and deter fraudulent activity

Minimum Requirements

  • Obtained or in process of obtaining a high school diploma or equivalent

Salary range is $15.30 to $22.50 per hour depending on experience. Work schedule is Monday through Friday 8:00 AM-5:00 PM with Saturday rotation 9:00 AM-12:00 Noon.

Salary.com Estimation for Customer Service Representative in Hayward, WI

$37,213 - $47,295

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