Retail Banking Manager

Frandsen Financial Corporation
Lakeville, MN Full Time
POSTED ON 5/17/2024

Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Retail Banking Manager to work at our Lakeville & Apple Valley office.   This position is responsible for the development, performance and overall operations of the Retail Banking team.  A high level of professional communication, attention to detail, and technical skills are required to provide quality leadership and customer service. 

Job Duties:

  • Responsible for initial and ongoing training, development, and coaching of the Retail team
  • Establish team goals, develop proactive strategies, and measure progress
  • Create a high-performance environment by individually coaching each team member to develop skills and abilities aimed at achieving personal and team goals
  • Engage in professionally helpful, curious, and courageous customer conversations to identify specific needs and make customized recommendations
  • Proactively reach out to customers and prospects to deepen and develop relationships
  • Proficiently and accurately open all types of consumer, non-consumer, and tax deferred deposit accounts and services
  • Fully understand all aspects of consumer credit to make personalized credit recommendations
  • Must be active and visible in the community

Desired Skills:

  • Three years of retail banking experience required
  • Prior leadership experience preferred
  • Post-secondary degree in a related field is preferred
  • Strong verbal and written communication skills
  • Ability to accept and provide strong coaching and feedback
  • Attention to detail
  • Proficiency in computers

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