What are the responsibilities and job description for the Front Desk/Insurance Specialist position at Franklin Children’s Dentistry?
Franklin Children’s Dentistry is a new, boutique pediatric dental office in Franklin, TN. We are looking for fun, friendly, and hardworking team members to join our practice!
We are currently seeking a front desk team member. Dental assistants that are cross trained for front desk are encouraged to apply!
Duties and Responsibilities:
- Maintain patient records and ensure they are accurate and up-to-date
- provide insurance preauthorizations, verification of benefits, etc.
- answer phone calls and online patient inquiries
- schedule appointments and maintain the daily schedule
- greet patients
- check patients out and collect payments
- set up treatment plans and payment plans
If cross trained as a dental assistant, you may be asked to help with clinical duties, which include:
- Set up and break down of dental operatories
- Sterilize and prepare dental instruments and equipment
- Perform coronal polishing, take radiographs, and apply sealants
- Assist Dr. Robyn with restorative procedures
- Communicate effectively with parents and children to ensure they feel comfortable and informed during their visit
- Educate parents and children on proper oral hygiene techniques and post-operative care
Requirements:
- High school diploma or equivalent
- Preferably a minimum of 1-2 years of experience in a dental office setting
- Proficient in dental terminology and procedures
- Strong communication and customer service skills
- Ability to multitask and work efficiently
Preferred:
- Licensed dental assistant with valid certifications in coronal polishing, radiographs, and sealants
Benefits:
- Competitive compensation based on experience
- Paid Time Off (PTO)
Schedule:
- Office hours are Monday-Thursday from 8:30 AM to 4:30 PM*
- Summer hours starting in May will be from 8:00 AM to 4:00 PM
Our ideal candidate is patient, kind, polite, professional, and contributes to a positive office culture. If you think you would be a great fit for our office, please send your resume to dr.robyn@franklinchildrensdentistry.com.
Franklin Children’s Dentistry is located at 5000 Longpoint Way, Suite 500, Franklin, TN 37064. We are anticipating a mid-late May 2023 opening. The opening date is dependent on completion of construction.
For more information about Franklin Children’s Dentistry or Dr. Robyn Hofelich, check out our website, Instagram, or Facebook!
www.franklinchildrensdentistry.com
@franklinchildrensdentistry
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- Paid time off
Work Location: In person