What are the responsibilities and job description for the Bartender position at Franklin Park Conservatory and Botanical Gardens?
Job Summary:
The On-Call Bartender provides “top shelf” service and an exceptional guest experience to Conservatory special event guests and general patrons. This position is responsible for setting up the bar, maintaining inventory, mixing and serving drinks, and providing drink recommendations. The Bartender constantly strives to exceed our guests' expectations.
Special Information: This position is on-call and hours may vary significantly. The chosen candidate will receive a list of available shifts through StaffMate and will be responsible for selecting the events they work. Bartenders are expected to work at minimum 2-3 events per month.
Compensation: $14.00 per hour.
Responsibilities:
- Prepares alcohol and non-alcohol beverages for guests of special events and patrons of the Conservatory.
- Interacts with guests, takes orders and serves drinks in a timely manner.
- Assesses guests’ needs and preferences and makes recommendations.
- Stays knowledgeable of all beers, wines and liquors being offered.
- Mixes ingredients to prepare made-to-order and batched cocktails.
- Recognizes the signs of over intoxication and refuses service when necessary.
- Sets, restocks, and replenishes bar inventory and supplies as needed.
- Stays guest-focused and provides an excellent guest experience.
- Complies with all food and beverage regulations.
- Completes set up, tear down, and cleaning of bar areas and operating equipment.
- Performs post-event walk through with Bar Lead or Special Event Specialist to assure clean-up is
- complete.
- Reports any operating issues or concerns to the Beverage Supervisor or Event Specialist.
- Assists other bartenders with set up and tear down as needed.
- Maintains a positive attitude and a helpful, friendly demeanor.
- Maintains cleanliness of liquor room and all work related areas.
- Responsible for the handling and exchanging of money to ensure a balanced cash bank.
- Performs other duties as assigned.
Requirements:
- High School Diploma or G.E.D required.
- Demonstrated knowledge of customer services techniques and skills.
- Some knowledge of foodservice preferred, but not required.
- Experience working with alcohol.
Knowledge, Skills, and Abilities:
- Excellent knowledge in mixed drinks, garnishes and serving drinks.
- Positive attitude and excellent communication skills.
- Ability to keep bar organized, stocked and clean.
- Ability to work well in a team environment.
- Ability to both take direction and be a motivated self-starter that takes initiative and works well without supervision.
- Ability to stand/walk for several hours at a time.
- Ability to lift, carry or otherwise move objects weighing up to 50 pounds when receiving and storing equipment and event related items.
- Must be detail oriented.
Franklin Park Conservatory and Botanical Gardens is an Equal Opportunity Employer. The Conservatory does not discriminate in its employment decisions on the basis of race, religion, color, national origin, sex, pregnancy, lactation status, gender identity or expression, sexual orientation, age, disability, veteran or military status, genetic information, or any other protected status. The Conservatory values diversity and is committed to creating an inclusive environment for all employees.