Coffee Barista

Position Summary:

Exceed service standards by providing customers with prompt, quality coffee selection, purchase, and preparation. Role model and demonstrate the Company’s core values of respect, honesty, integrity, diversity, inclusion and safety of self and others. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

Essential Job Functions:

Model “Customer 1st” behavior; deliver and encourage other associates to deliver excellent customer service.

Promote and follow Company initiatives

Greet customers, answer questions, and suggest product to enhance service and meet sales goals

Maintain cleanliness of customer service area and equipment

Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standard

Follow store policies and procedures

Perform cleaning tasks in accordance with the Duty Rosters and cleaning standards

Follow standards for merchandising, stocking, rotating, and storing all products

Follow cash handling and register policies

Follow inventory stocking and recording guidelines
 Complete Initial Store Training and pass barista certification with a score of 90% or better

Must be able to perform the essential functions of this position with or without reasonable accommodation

Behaviors/Skills:

Leadership behaviors needed to successfully perform this position are:

Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect. Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens. Achieves Results Through Teamwork. Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals. Leads Through Positive Influence. Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust. Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback. Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work. Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals. Provides Clear and Strategic Direction. Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace. Safety Awareness. Identifying and correcting conditions that affect employee safety; upholding safety standards.

Minimum Position Qualifications: High school diploma or general education degree (GED), plus six months of experience in customer service; or combination of relevant education and experience. Minimum 18 years of age / Idaho 19 years of age. Ability to pass drug test. Ability to work in a fast-paced environment. Ability to work weekends on a regular basis, work any shift and work overtime as needed. Accuracy/attention to detail. Ability to organize/prioritize tasks/projects.

Job Type: Part-time

Pay: $15.00 - $17.20 per hour

Benefits:

• 401(k)
• Commuter assistance
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Physical Setting:

• Coffee shop

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Tips

Work Location: One location