Home Clerk

The final rate of pay is determined at store level based on prior equivalent work experience.

To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.

Below is a list of some of the benefits we offer our associates.

Health & Well-being Benefits:

• Health care benefits
• Paid time off such as vacation, sick leave, and parental leave
• Mental and emotional support resources through our Employee Assistance Program

Financial Benefits:

• Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements
• Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements
• Associate discounts

Growth and Development Benefits:

• Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
• Robust internal training and development resources to grow your career

We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you’ll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!

Division Position Profile

Position Title: Home Clerk

Enterprise Job Code: 300067, 300049

Department: Home

Position Reports To: Home Manager

Position Supervises: N/A

Pay Level: N/A - hourly

FLSA Status: Non-Exempt

Union/Non-Union

Profile updated: 2/17/15

Position Summary:

Assist customers and provide product information to increase sales. Role model and demonstrate the Company’s core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.

Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

Essential Job Functions:

• Model “Customer 1st” behavior; deliver and encourage other associates to deliver excellent customer service
• Provide customer service/sell to customers
• Maintain a clean, safe work area
• Comply with corporate policies, ticketing and safety guidelines/standards
• Promote/follow Company initiatives
• Answer telephones/pagers
• Stock merchandise, follow merchandising/stockroom standards
• Mix paint; make keys
• Perform cashier functions, when needed
• When working on night team: o Unload trucks; process freight; stock storage/container areas, displays o Check merchandise received against invoice; remove pick-labels o Complete planograms/composites; complete seasonal transitions; build ends and displays o Prepare for inventory
• Price Changing: Complete all price changes prior to store opening, including price increases/decreases
• Audit/maintain signage, including ends/displays; process price change paperwork; ensure UPC integrity; research/correct audits
• Ordering: Order merchandise; maintain ordering system integrity; perform inventory control functions, as required
• Working with firearms: o Complete all sales in a legal manner; file all required paperwork; process special orders accurately/ timely o Emulate/advocate basic rules of firearm safety o Maintain required forms; update long term storage from the 14 day file o Follow regulatory requirements of Bureau of Alcohol, Tobacco, Firearms and Explosives and state regulatory agencies o Maintain planograms, composites, ticketing for firearms per corporate standards o Evaluate questions; determine which need to be elevated to the HOM Manager/Divisional trainer o Assist in daily firearms inventory o Oregon only – use electronic background check system
• In non-CCK stores, may complete these Customer Service Desk duties: o Open/close desk o Process refunds, exchanges, money orders/transfers, bill pay, gift cards, purchase orders, equipment rentals; provide lottery service (except Alaska) and fish/game licenses; send/receive faxes o Administer lost and found; run vendor reports
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Behaviors/Skills:

Leadership behaviors needed to successfully perform this position are:

• Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.
• Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
• Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
• Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust.
• Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
• Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
• Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
• Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
• Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

Minimum Position Qualifications:

• High school diploma or general education degree (GED); or combination of relevant education and experience.

If price changing – must have six months’ clerk experience.

• Minimum 18 years of age/19 in Idaho
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift, overtime as needed
• Maintain confidentiality
• Accuracy/attention to detail
• Ability to organize/prioritize tasks/projects
• Ability to work within set time frames
• Ability to operate forklift, compactor, pallet jack, paint-mix machine, key-cutting machine, Shelf Price Audit

(SPA) unit, Enterprise Signs and Tags Printing (ESTP),Comtec, Swiftach

Working in Firearms:

• Familiarity with all regulatory requirements of the Bureau of Alcohol, Tobacco, Firearms and Explosives

(BATF) and state regulatory agencies

• Maintain current knowledge on firearms/sales techniques
• Ability to interpret/apply Fred Meyer Firearms Sales Manual

Desired Previous Job Experience:

• Knowledge of Fred Meyer policies, procedures, and organizational structure
• Related retail experience

Potential Career Path from this position:

• Person in Charge
• Other clerk position in the store

Job Codes to be used:

Fred Meyer – 301830, 301825, 302027

KERMIT – 0320001, 0320041

Additional information:

Section: HOM

Location: Store

Part-time or Full-time: Part-time/Full-time

Job number: HOM99111

Level of Supervision: Limited

Work Pace: Self-paced

Internal Cust. Contact: Regular

External Cust. Contact: Regular

Physical Demands Analysis

Job Title: Home Clerk

Type of Industry: Retail

Work Schedule

Typical shift length: 4 - 8 hours

Number of days worked each 5 days

week:

Time allowed for breaks: 10 minutes

1. Standing and Walking

Tasks: providing excellent customer service while engaging customers, cashiering responsibilities, stocking, pricing and changing signs, escorting customers to related items

Surface: concrete floor

Estimated total time: up to 8 hours per day

Maximum continuous time: 4 hours

2. Sitting

Tasks: Breaks, meetings, reading, writing

Estimated total time: 1 hour

Maximum continuous time: 1 hour

3. Lifting and Carrying

Objects lifted: boxes of product, supplies

Max weight: 50 lbs

Average weight: 10 lbs

Min/Max lift points: 0” - 60”

Distance carried: 50 feet

Lifting: Varied weight demands chart

Weight
Continuously Hourly Daily Weekly Monthly Never

Range

< 10 lbs X

11-25 lbs X

26-50 lbs X

51-75 lbs X

76-100 lbs X

>100 lbs X

Comments: Assistance is available from other associates.

4. Pushing and Pulling

Objects Pushed/Pulled: Boxes of product, product displays, operational supplies, merchandise totes

Max. Force: Average (15-20 pounds)

Distance: up to 100 feet

Frequency: Hourly

5. Endurance Requirement This job requires a high aptitude for ambulation stamina .

6. Climbing

Tasks: climbing stairs and or ladders

Device: ladder or step stool

Height: 1-5 floors –stairs, 2-10 feet on a ladder

Frequency: Daily

Under load: Average weight of up to 10 lbs

7. Bending/Squatting/Kneeling

Tasks: stoop, kneel, crouch and or crawl, these activities include: stocking products and supplies, assisting customers with purchases, daily cleaning and maintenance of fixtures, product signage and price changes

Frequency: Daily

8. Extended Reaches

Tasks: stocking, assisting customers with product out of their reach

Hands Used: Both to handle objects and tools

Distance Direction Frequency Duration Avg. Weight

Up and down,
0 - 20" Hourly 10 seconds >10 lbs left/right, back/forth

Up and down,
20 - 36" Daily 10 seconds >10 lbs left/right, back/forth

9. Work Conditions

Exposure to Yes No

Hot temperatures x

Cold temperatures x

Sudden changes in temperature x

Fumes x

Cramped quarters x

Sharp edges x

Hammering or impact tools x

Tool vibration x

Whole body vibration x

90% Inside

10% Outside

10. Other Job Demands

Does Job Require Yes No

Crawling x

Walking Across Sloped Surfaces x

Lying on Back x

Lying on Stomach x

Twisting x

Neck flexion/extension x

Cervical rotation x

High grip strength x

Driving a vehicle x

Frequent forearm supination/pronation x

Frequent and/or sustained awkward wrist positions x

11. List tools, equipment, and materials

• Merchandise product, PC equipment, supplies, store ISP label maker, ISP spa gun, handheld security displays, store and vendor fixtures, forklift when needed

Disclaimer

The physical demands, job duties, elements, responsibilities, skills, functions, experience, and the requirements and conditions listed in this Physical Demands Analysis are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this Physical Demands Analysis at any time and to require employees to perform other duties as circumstances dictate or conditions of its business, competitive considerations, technological changes and/or advancements of the work environment.

Job Types: Full-time, Part-time

Pay: $15.74 - $18.85 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

Salary : $16 - $19