Dock Master

Spend your summer in Yarmouth managing our Freedom Boat Club location aYarmouth Boat Yard, with the support of our operations team. Our season runs from May 15 - October 15.

Do you love working outside? Do you love the water? Do you love boating?

We are looking to add a customer-focused team member to our dock staff! Freedom Boat Club is the nation’s oldest and largest private member boat club, and we are looking for friendly and upbeat individuals to greet members and work on the docks. This position is part-time and requires availability on weekdays, weekends, and holidays.

Position Details

Job Status: Full-time, seasonal

Career Level: 3 years’ experience

Minimum Degree: High School graduate or equivalent

Department: Operations Department

Supervisor: Freedom Boat Club (FBC) Director of Operations

FLSA Status: Non-Exempt

Salary: $20-$28 per hour

Pay Type: Hourly compensation based on experience and performance.

The dockmaster is responsible for all FBC vessels being properly maintained to the highest standards. Responsible for ensuring the safety of those using the boats, to prolong the useful life of the boats and to protect the clubs’ significant investments.

Major Duties and Responsibilities

• Responsible for overseeing Freedom Boat Club operations at the specified location.
• Assists with scheduling of FBC dock staff to ensure adequate coverage while also keeping payroll costs in line with set budgets.
• Coordinate the arrival and departure of boats, ensuring a smooth flow of traffic in and out of the marina.
• Assist boat club members with docking and undocking procedures.
• Inspect boats for any damage and report maintenance issues to the appropriate personnel.
• Ensure that FBC dock staff properly attend to custodial needs of vessels, prior to and upon return of boat.
• Implement and enforce dock rules and regulations to ensure the safety of all members.
• Consistently monitor docks for safety and efficiency purposes.
• Assist members with boat reservations.
• Ensure that local club operations meet the FBC Main model standards for dock staff training, member reservation assistance, and overall member experience at the club locations.
• Greet and assist club members, providing exceptional customer service.
• Address member inquiries, concerns, and requests promptly.
• Foster a positive and welcoming atmosphere for members and guests.
• Coordinate emergency response procedures and aid in case of incidents and accidents.
• Oversee the general cleanliness and maintenance of the fleet and dock areas.
• Monitor and enforce safety protocols on the dock, ensuring compliance with boating regulations.

Skills & Requirements

• 2-3 plus years of experience in marina or hospitality work environment preferred.
• Seeking a candidate that is ethical and accountable, has a positive attitude, a strong work ethic, and is a great teammate.
• Must be organized and detail oriented.
• Thrives in a fast-paced environment and can make independent decisions to determine an appropriate course of action.
• Must be a self-starter with strong communication and exceptional customer service skills.
• This position requires availability on weekdays, weekends and holidays.
• Comfortable with physical demands of the role including bending, kneeling, balancing and carrying equipment up to 30 pounds.
• This position requires the employee to spend 90% of the day outside in all weather conditions.
• Must have valid driver’s license and good driving record.
• Background check required for all applicants 21 and over.

About Freedom Boat Club of Maine

Freedom Boat Club offers an affordable alternative to boat ownership. Club members enjoy maintenance-free boating and unlimited access to fleets of new model year boats at our five Maine locations plus 400 clubs across the U.S., Canada, and Europe at no extra charge. With no repair or cleaning concerns, boaters can just enjoy creating lifelong memories of being on the water with their family and friends. Fleet vessels in Maine include 22–25-foot center and dual consoles, cruisers, rigid inflatables, and pontoon boats.

Clubs currently operate out of Yarmouth Boat Yard on the Royal River at 72 Lafayette Street in Yarmouth, at Moose Landing Marina in the Sebago Lakes Region at 32 Moose Landing Trail in Naples, at Fore Points Marina in downtown Portland at 58 Fore Street, and at Sunset Marina at 231 Front Street in South Portland, and at Linekin Bay Resort at 92 Wall Point Road in Boothbay Harbor, DiMillos marina at 4 Doans Wharf Rd. In Kennebunk.