Revenue Manager

REVENUE MANAGER – OVERVIEW
A unique opportunity has become available for a knowledgeable, experienced and commercially astute Revenue Manager to join our US Revenue Management team. As a Revenue Manager, you will be confident in dealing with people, experienced in executing strategies to grow the business and possess a warm and friendly personality.

WHO ARE WE

Freehand is on a journey. Appropriate, given that we're a shared accommodation brand. Freehand swung through the US coolest cities on its way to dominating the world. It burst onto the scene in the Americas with the launch of our properties in the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. Created for a new generation of urban travelers, Freehand combines the social culture of a hotel with innovative design by Roman and Williams, comfort and quality food and beverage at an affordable price.

No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Revenue Manager.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Freehand offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Freehand in every destination reflects the unique beat of that city's heart.

ABOUT FREEHAND LOS ANGELES

Housed in the historic Commercial Exchange building, our hotel in downtown Los Angeles is truly one-of-a-kind, featuring suites, premium hotel rooms and shared accommodations with interiors designed by Roman & Williams. The property is a new and exciting presence in the downtown LA scene, offering the classic Freehand accommodation experience for guests, while also fully integrating into the local community with a calendar full of events and activations at the Broken Shaker rooftop bar and pool, Rudolph’s Bar & Tea bar, The Exchange Restaurant, and Cafe Integral. Situated in walking distance to local restaurants, bars, markets and hotspots, Freehand Los Angeles has a real buzz that makes it a pleasure to stay (and work) at.

NUTS AND BOLTS OF THE JOB

• Report to the Head of Revenue Management and work closely with the General Manager, Sales and Reservation teams of the area you are looking after
• Analyse trends in data to develop winning revenue management strategies and outperform your competitive set
• Maximise total revenue of the property through business mix optimisation and rate manipulation
• Provide ongoing insight about revenue performance of your area to all stakeholders
• Forecast demand per market segment for your area and provide supporting commentary to the management
• Produce annual budgets per segment; participate in the process of delivering the annual sales & marketing plan
• Manage the overbooking strategies for your area to maximise occupancy levels
• Monitor and control all functions of the revenue management system and the accuracy of the reporting solution
• Liaise with your colleagues from e-commerce, distribution and marketing to drive additional business
• Be commercially savvy in exploring new distribution channels and technology partners for Generator
• Take the initiative to proactively adapt strategy and tactics in changing market conditions

Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

WHAT’S IN YOUR DNA

• Highly organised, creative and forward-thinking problem solver
• Inquisitive, logical and objective in your approach to systems setup
• Knowledgeable of revenue management theory
• A strong and clear communicator to all levels of the business
• Resilient, determined, driven and inspired to achieve challenging targets
• An optimistic, independent self-starter with a knack for identifying business opportunities
• Willing and able to travel
• You must be eligible to work in the US to be considered for this role

YOUR ROCK STAR EXPERIENCE

• At least 3 years of experience in hospitality revenue management
• Knowledgeable of the global travel and accommodation market
• Fluent in English. Other languages will be appreciated
• Outstanding time management & ability to work under pressure
• Excellent written and verbal communication skills
• Technically proficient with the full range of hospitality systems; e.g. Property Management Systems, Revenue Management Systems, Channel Managers and Microsoft Office products

OUR EMPLOYEE BENEFITS

• Birthday holiday in addition to your yearly holiday allocation
• Fertility Treatment Support Leave - up to three days' paid leave in any one year for an employee to undergo fertility treatment
• Employee Bounty Program providing opportunities to earn a compensation for new hire referrals with no cap on number of referrals made 
• Company contribution towards gym membership fees for all eligible employees – look good, feel good, work good
• Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback
• 2 free nights’ accommodation across any of our Generator x Freehand properties globally
• Reduced room rates for staff as well as friends and family members (we operate in several locations across Europe & US so your next holiday is sorted)
• International career opportunities so you can travel the world while working with us (win-win!)
• Social events, celebrations calendar & various employee recognition schemes – we never ever need an excuse to let our hair down!
• Online learning tools to help you develop, learn and grow

LOCAL EMPLOYEE BENEFITS

• 9 holidays
• Paid vacations (80 hours per calendar year)
• Paid sick leave (40 hours per calendar year)
• Medical Dental Vision (subsidised contributions)
• Life & Disability (employer paid)
• Commuter benefits
• Voluntary products: Voluntary Life, Legal Shield/ID Shield, Pet Insurance, Hospital Indemnity, critical illness, Accident Insurance and FSA

SO YOU THINK THIS MIGHT BE YOU?

That's cool. Send us your application in English. If you’ve got questions, get in touch!

Also, check out https://freehandhotels.com/ or our social media pages. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you.

Employment will be based upon personal capabilities and qualifications without discrimination on the basis of race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

Join Us and help us achieve our Vision!