Description

Job Summary

The Cancer Center RN is a RN who works collaboratively with physicians, staff and other health care professionals to provide key care coordination across the health care spectrum for all patients.  They are a crucial member of the health care team, responsible for educating patients about their disease, prescribed treatment, acting as a clinical resource, and engaging the patient throughout their care through utilization of best practice and high quality standards across the continuum. The RN role requires the ability to communicate effectively with patients, care givers, member of the healthcare team as well as outside agencies. Displays a commitment to excellent customer service, critical thinking, problem solving, technical and interpersonal skills to achieve optimal patient outcomes. Incorporates a positive team approach to serve as a liaison between physician office and other members of the healthcare team. The RN will collaborate with the FHN leadership team to ensure alignment with FHN strategic goals, mission and vision. The RN will adhere to FHN PRIDE standards. Demonstrates competencies in accordance with specific performance standards.

Job Responsibilities

• Develop a comprehensive patient-centered care plan based on a physical, mental, cognitive, psychosocial, functional and environmental (re)assessment and an inventory of resources and supports, congruent with patient choices and values; provided to the patient in written or electronic form; and that documents patient information, interactions and/or communication accurately in the medical record while maintaining privacy, HIPAA, fiscal accountability and patient advocacy with patient resources.
• Assist patients with transition management between and among health care providers and settings, including referrals to other clinicians, and assisting with making follow-up appointments after a visit to the emergency department.  Triages phone calls in collaboration with providers.
• Create, modify and make recommendations for the care plan and goals with the patient based on the changes in the patient’s status or re-evaluation of the situation, all while in communication with physicians, nurses, homecare providers or others as applicable in the pertinent hospital department setting.
• Promote healthy behaviors in all populations, identify areas of opportunity, and notify the social worker once the need or opportunity has been identified.
• Coach patient/families toward self-management of their condition/disease, incorporates motivational interviewing and teach back for education, and identifies potential risks and barriers to short and long term goals as their condition warrants
• Collaborates with the patient and healthcare team to integrate interventions which promote, maintain, restore health or support the end of life situations.
• Provides patient education and documents in the electronic medical records.
• Acknowledges provider orders electronically.
• Accurately administers and documents medications and treatments per provider order.
• Develops nursing care plan based on objective and subjective patient information.
• Documents nursing interventions and patient responses to care.
• Monitors, maintains, and orders supplies and drugs adequate to deliver patient care.
• Informs patients of diagnostic testing results and documents same.
• Assists with cleaning, and maintaining equipment assuring proper working order as appropriate.
• Assists with scheduling tests, procedures and appointments ensuring appropriate paperwork, including but not limited to waivers, pre-certifications, and referrals are completed.
• Works collaboratively and pro-actively with the office team to accurately report procedural and diagnostic codes.
• Works with Director to ensure adequate resources (staff, equipment, and supplies) are available to provide superior patient care.
• Conducts work day in a professional manner as a representative of the FHN. Functions as an informal leader, promoting a positive atmosphere in the practice setting.
• Maintains neat appearance of work area, patient care area, and waiting area conducting light housekeeping as needed.
• Provides superior customer service by consistently following through to ensure patient satisfaction.
• Pro-actively works to identify and resolve patient concerns.
• Eligible for BSN Cert. Pay and PNPP program.

Qualifications

Requirements

Education:

• Graduate of an accredited RN program; one to five years related experience and/or training; equivalent combination of education and experience. Knowledge of CPT and ICD-10 coding, as well as knowledge of third party reimbursement regulations preferred/helpful.

Required Experience:

• Must have ability to handle multiple tasks in a fast paced work environment. Must be flexible to the scheduling of work hours to meet the needs of the FHN which may include cross departmental functions.
   

Licensure/Certification/Registration:

• Registered Nurse currently licensed to practice in the state of Illinois. CPR/AED certified.  Must obtain Chemotherapy Certification within 1 year.

Populations Served:

While performing this job, the employee may care for patients in the following age groups.

• Young Adult (17 to < 30 years)
• Middle Adult (30 years to < 60 years)
• Older Adult (> 60 years)
• Serves patients in areas other than direct patient care