Insurance Agency Operations Manager

Building Rapport & Strong Negotiation SkillsExcellent written and verbal communication skillsAbility to MultitaskWorks well within a team and independentlyGoal-oriented with the ability to lead and manage others.Must be able to pass a Criminal and Credit Background CheckInsurance Producer License (P&C)

Why work for Frick- Ketrow Insurance? Well, quite frankly, we're building an Allstar team, and we want you on it!

We offer flexibility, and I like to think of the Frick-Ketrow team as a family. I'm an "end results" kind of guy, so as long as we hit goals and take care of business in an ethical fashion, let's enjoy work and have fun along the way! We're competitive, and fun, and are there for each other. Although we've been blessed with substantial growth in the last decade, I still like to think of ourselves as operating as the much smaller, one-location agency that we were just a few years ago. Although we're aggressive, we're ethical. Although we're growing and much larger than we used to be, we're still flexible. Although we're serious about what we do here, we're fun. Family is of the utmost importance to me, so I want the same for my agency.

We were voted "Best of Indiana County", the Indiana Gazette's "Reader's Choice Best Insurance Agency", and the Altoona Mirror's Hometown Favorite Insurance Agency, so come join the fun, and be part of the team!

This position is for a leader who will lead, inspire, and manage a team of motivated Insurance Professionals. It will require an ETHICAL Leader who has a growth mindset for themselves and has the same expectations for everyone around them. The Agency Operations Manager may be primarily stationed and work out of any of the five locations (Indiana, Homer City, Tyrone, Duncansville, and/ or Roaring Spring).

Compensation: $65,000- $80,000 plus bonuses  

Job Type: Full-time, In Office, one location, required travel between all five locations periodically.

Work Arrangement: Monday - Friday (No Weekends)

Perks: Company Vehicle

License/Certification: Insurance Producer License (P&C), Life Insurance License (Preferred)

Benefits:

• Health insurance (100% Agency paid)
• Paid time off
• AD&D (100% Agency paid)
• Simple IRA employer matching
• Agency Operations Manager is eligible to participate in Agency paid UPMC health insurance.

Qualifications for the Agency Operations Manager:

• Possess an upbeat, positive, and enthusiastic attitude.
• Excellent written and verbal communication skills
• Proficiency to multi-task, follow-thru, and follow up.
• Confident and works well within a team and independently.
• Must be goal oriented.
• Must be able to pass a Criminal and Credit Background Check
• Must have PA P&C licenses.

Responsibilities of the Agency Operations Manager:

The main responsibility of the Agency Operations Manager is to manage all five locations and 10 employees.

• Sell and Solicit Frick-Ketrow Products
• Actively Market in the community
• Help the Agency maintain and grow its book of business & educate clients.
• Interview/ hire/ onboard employees
• Work existing leads, develop new leads, schedule appointments, identify customer needs, and market appropriate products.
• Establish client relationships and provide exceptional and extraordinary service.
• Ensure that all quotes, procedures, and practices are compliant with The Thomas M. Frick Insurance Agency, LLC & Ketrow Insurance expectations.
• Work independently and with mentoring/coaching.

The Frick-Ketrow Insurance Agency is an independent insurance agency located in Indiana County and Blair County, Pennsylvania. The agency has been providing auto insurance, home insurance, life insurance, and business insurance services to the area since 1966. As independent agents, our friendly staff can help you find some of the best policies at the best prices.

An Independent Advantage

We are Independent Agents in Indiana County and Blair County, Pennsylvania, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. Frick-Ketrow Insurance Agency represents a carefully selected group of financially strong, reputable insurance companies. Therefore, we are able to offer the best coverage at the most competitive price.

Our Mission

The Thomas M Frick Insurance Agency, LLC & Frick-Ketrow Insurance Agency will deliver superior customer service, superior insurance products, and superior coverage for the most affordable price available and will do so with Christian principles and with a philanthropic attitude towards the community.

• Healthcare
• 401(k)
• Education Assistance
• Paid Vacation
• Paid Holidays
• Paid Sick Days
• Life Insurance
• Long-term Disability
• Short-term Disability