What are the responsibilities and job description for the Medical Billing Specialist position at Friendly Medical Transportation?
The Medical Billing Specialist is responsible for helping bill transports and follow-up with the crews on documention. This may include the following roles: Initial billing, Follow-up, Patient Collections, Customer Service, and Payment Posting. This role is to ensure prompt follow-up in a timely manner for maximization of cash flow. Requires business office skills, critical thinking, customer service and multi- tasking abilities including the ability to produce and present detailed billing activity reports, all while improving patient care & payer relationships in addition to executive leadership.
Essential Duties and Responsibilities
- Prepares work to be accomplished by gathering and sorting documents and related information.
- Help with preparation of invoices and 1500 forms
- Prepare and submit clean claims in various methods (e.g., electronically, paper, online)
- Identify and resolve patient billing complaints
- Follow-up and report status of delinquent accounts
- Perform various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers
- Establish payment plans to help patients manage payment of bills
- Respond to patient billing and statement inquiries
- Contacts insurance companies, contractors, customers, vendors, and facilities to obtain additional information as required for each claim/case.
- Enter data from ambulance call reports into the billing software
- Help resolve account discrepancies by investigating documentation, payments, or adjustments.
- Assist with processing all assigned pending and rejected claims on a daily basis
- Process all credit card payments and post to correct accounts
- Monitor patients deductible amount and process invoice at correct time
- Provide feedback to coworkers regarding any issues identified during the billing process.
- Provide assistance to the coding, customer service and revenue cycle teams.
- Contributes to team effort by accomplishing related results as needed.
- Training new ambulance staff on ambulance transport documentation Qualifications
- Certified Ambulance Coder (CAC) Certificate
- Ability to collect for healthcare claims from Medicare/Medicaid, commercial insurance, contracted facilities, and individuals
- Knowledge of Medicare Part B / Medicaid regulations for the State of North Carolina.
- Thorough knowledge of major insurance company policies, procedures, and regulations.
- Extensive knowledge of ICD-10 and Condition Codes
- Very familiar with standard concepts, practices, and procedures
- Thorough expert knowledge of ambulance transport documentation
- Familiarity with medical terminology
- Ability to interpret EOB (Explanation of Benefits)
- Ability to multi-task, be organized, work independently.
- Excellent interpersonal and communication skills
- Professional demeanor both in person, verbally and in writing
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Medical billing: 1 year (Required)
Work Location: One location
Salary : $18 - $-1