Coordinator, Family Support - YFS

The Family Support Coordinator supports the coordination and delivery of home-based parenting education services in Health Start. They are responsible for managing and screening referrals, determining eligibility for services, and ensuring the delivery of high-quality support to families enrolled in Healthy Start. 

The Family Support Coordinator plays a key role in building and maintaining community relations to support program goals and provide services with the fewest possible barriers

essential duties  

Administrative Tasks

1. Manage and screen referrals, determine if the caller is eligible for services, and communicate the outcome to family and the referral source. 
2. Provide appropriate referrals to families who are not eligible for Healthy Start. 
3. Track and monitor enrollment and needs-assessment to family once eligibility is determined. 
4. Maintain accurate and up-to-date records of home visits, assessments, and family goals.  
5. Assist in onboarding and training Family Support Specialists.

Service Delivery Tasks

1. Ensure services provided are high quality, consistent, and responsive to client needs. 
2. Conduct initial assessments of families to identify their strengths, needs, and goals. 
3. Provide home visits to families using the Parents as Teachers (PAT) Affiliate foundational visit plans and other PAT supplemental materials, maintaining required service levels. 
4. Ensure services focus on child development and parenting practices, activities to foster participant observation of their child's behavior and parent-child interaction, and family goals.  
5. Complete required child development screenings as required by PAT. 
6. Provide referrals and linkage to a wide variety of community resources to support family needs and goals. 
7. Plan and facilitate monthly group connections for families. 
8. Provide families with case management, resource connections and crisis support. 

Community Relations

1. Maintain relationships with local organizations such as public health, hospitals, schools and other community service providers. 
2. Participate in required and recommended County and State provider Healthy Start meetings. 
3. Maintain awareness of community needs and service availability. 
4. Connect with other providers to share program information and coordinate services. 

job requirements 

a. Education and Experience

1. High School Diploma or General Education Diploma (GED). 
2. Minimum of 2 years of relevant working experience with children and families. 
3. Demonstrated knowledge of MS365 Power Platform.

b. Additional Requirements

1. Must satisfactorily pass criminal history check. 
2. Must satisfactorily pass tuberculosis (TB) test. 
3. Must have reliable transportation and a valid Washington State driver's license (or be able to obtain one by date of employment). 
4. Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth.  
5. Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth.  
6. Must successfully complete the following health certification requirements within 30 days of employment: CPR, First Aid and Bloodborne Pathogens.  
7. Proof of COVID-19 vaccination is required. There are no exemptions.

c. Knowledge, Skills and Abilities

1. Able to engage with diverse populations in a culturally responsive manner.  
2. Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.  
3. Strong commitment to Friends of Youth’s mission, vision, and values. 
4. Excellent verbal and written communication skills.  
5. Knowledge of coping skills, crisis intervention, and supportive strategies for individuals experiencing homelessness and trauma. 
6. Strong group process and facilitation skills. 
7. Able to communicate effectively with a wide range of professionals. 
8. Able to maintain strong personal and professional boundaries. 
9. Able to learn and implement relevant Council on Accreditation (COA) standards and participate in Performance and Quality Improvement (PQI) processes. 
10. Knowledge of infant and child development. 
11. Proficient skill set with Microsoft Office programs.