Accounts Receivable & Billing Specialist

Description

About Us: 

We are a local nonprofit organization, serving the Washington, DC region, empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with the involvement of the community.  Our organization offers the most effective model for addressing homelessness, with innovative, customized programs that have positive, demonstrable results and a lasting impact on the community and beyond.  Our programs are person-centric and individualized to meet the needs and goals of individuals, families, youth/young adults and Veterans experiencing homelessness. We provide outreach, hospitality, health care, case management, housing, job placement services, and advocacy. We have established a national presence and are known for sharing best practices in the field.

Our Core Values:

We are a Person – First Organization that believes in promoting transparency, and ethical practices among our team and those we serve. All individuals in our organization are expected to carry out their job tasks in a manner that is consistent with our core values. This includes the following:

• Excellence and Innovation
• Finding Ways to Say “Yes” 
• Caring at the Core 
• Agents of Change 
• Support, Empowerment, and Development 
• Inclusion, Diversity, Equity, and Collaboration 
• Integrity and Accountability

Summary:  

The Accounts Receivable & Billing Specialist is responsible for supporting the Finance Department in conjunction with the Permanent Supportive Housing Department by planning, coordinating, implementing, and administering specific activities related to Friendship Place’s financial policies, procedures and programs. This position primarily supports the following financial accounting areas: Accounts Receivable, Billing, and Cash Flow Management for the Permanent Supportive Housing Program (“PSH”) – Medicaid funded program.

Responsibilities: 

The below essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to those identified below consistent with the knowledge skills and abilities required for the job.

Financial Accounting-Billing

• Manages all billing transactions required to ensure the accurate set up and commencement of billings related to licensing, contractual and/or grant requirements and changes; providing timely and accurate financial information for the PSH – Medicaid funded program.
• Develops in depth understanding of billing databases and contract billing requirements to generate invoices on demand.
• Compiles information and processes bills in invoice format for various contracts/grants on an established periodic basis.
• Reviews, audits and verifies the accuracy of billing and supporting documentation as required.
• Completes billing transmittal via an electronic submission system.
• Work closely with Permanent Supportive Housing Program staff to review remittance to research denied claims, modify bill based on adjustments required and process for re-submittal.
• Maintains record of all billing related transactions.
• Creates new billing formats and researches billing related software programs as needed as a result of contract/grant modifications.
• Create billing projections and targets and various other billing analyses as required.
• Creates and distributes monthly billing reports to management within several departments for review.
• Prepares monthly metrics data as specified.
• Ensures adherence to all federal, state and local regulations.

Financial Accounting-Accounts Receivable

• Receives billing remittance and analyzes in conjunction with accounts at the time of receipt for any skipped or partial payments, or errors.
• Documents remittance activity in accounts receivable journal to reflect collections.
• Reconciles accounts receivables to the general ledger to ensure all transactions are posted and recorded correctly and promptly.
• Analyzes past due accounts and initiates collection efforts verbally or in writing.
• Identifies and documents any reoccurring reasons for non-payment and develops plans with management on how to resolve issues.
• Maintains an accurate aging report, identifies critical issues and takes appropriate action when necessary.
• Files, maintains, and distributes accounting documents, records and reports.
• Prepares legally required and special reports relevant to the PSH - Medicaid funded program.

Requirements

 Background & Qualifications: 

• Associate’s degree, preferably in Business or Finance and one to three years of recent direct work experience.
• Credentials as a Certified Billing and Coding Specialist or previous experience in Medicaid billing and coding a plus.
• Accounts receivable and billing processing experience with knowledge of general accounting software.
• Must be able to speak, read and write competently in English.
• Good oral and written communication skills.
• Service driven and a positive attitude.
• Must be able to maintain positive and professional relationships and interactions with our internal customers (employees, supervisors/managers, and leadership team), and external customers (regulatory agencies, etc.).
• Self-starter with a sense of urgency.
• Excellent organizational and time management skills.
• Detail-orientation with the production of high quality and accurate work.
• Ability to meet deadlines and follow-up timely with request.
• Ability to maintain confidentiality of information.
• Proficient in Microsoft Office Suite. (Word/Excel/Outlook/PowerPoint/Publisher).

Desired:

• Bachelor’s degree, preferably in Business or Finance and one to three years of recent direct work experience.
• Prior experience working in a small Finance Department at a growing company.
• Prior Human Service and/or Non-profit work.

Physical & Environmental Requirements:

Typical office conditions. Walking, reaching, bending, lifting, fine hand coordination, ability to read and write in English, ability to communicate with employees and support agencies, and ability to remain calm under stress.

Background Checks: 

The selected candidate will be required to pass a criminal history background check and/or fingerprinting.

Direct Reports:

N/A

Indirect Reports:

N/A

Specific Requirements:

The employee must have a valid driver's license.

Other Details: 

• Application Deadline: This job is open until filled, or the hiring manager determines that they can no longer accept applications. 
• Compensation: The hiring pay range is between $55,000 – $65,000 annually.  Depending on the position, the starting hourly pay rate or annual salary is based on a step system.  A candidate’s starting pay determination is made based on meeting the basic position requirements, and current completed education, credentials and/or work experience.  Please Note: The step system is set and not open to pay negotiation.  Before moving forward in the selection process, interested applicants are encouraged to discuss starting pay eligibility with the Human Resources (Talent) Department.
• Benefits:  We offer an excellent benefits package including low-cost health insurance, health reimbursement and flexible spending accounts, employer-paid dental, vision, short and long-term disability, life insurance, 403B defined contribution plan matching, employee assistance programs, professional development, employee resource groups, 14 paid holidays, 15 days of vacation and 10 days of sick leave during 1st year of employment, and much more! (Benefits are pro-rated for part-time employees).
• COVID-19: Effective September 19, 2021, the District of Columbia (DC) mandates COVID-19 vaccination for government employees, contractors, interns, and grantees.  As a DC government contractor, we comply with this mandate by ensuring that all employees are in compliance with being vaccinated or have an approved exemption.  If you would like to proceed with completing an employment application, it is with the understanding that this organization complies with the DC COVID-19 vaccine mandate.  We appreciate your interest in joining the team.
• Location:  Administration Office, 3655 Calvert Street NW, Washington, DC 20007
• Interview Process: Phone screening, panel style interview, final interview.

Diversity & Equal Opportunity Statement: We are an Equal Opportunity Employer. We are committed to maximizing the diversity of our team and want to involve all those who can contribute to our inclusive culture. We support all qualified individuals within our workforce without regard to race, color, religion, gender, sexual orientation, gender identity and expression, age, national origin, marital status, citizenship, disability, veteran status, personal appearance, familial status, family responsibilities, political affiliations, matriculation, credit, and any other characteristic protected by applicable law.

How to Apply: Interested applicants should apply via the instructions list on the job board  

Salary : $55,000 - $65,000