What are the responsibilities and job description for the Regional Director of Sales position at Front Porch?
| GENERAL SUMMARY |
| Under the direction of the VP Sales and Marketing, this position is responsible for Sales and Marketing programs designed to increase occupancy throughout the region, through training, coaching and evaluating sales team members and by overseeing the development of positive and lasting relationships within the local community & surrounding areas to promote sales referrals. This position is also responsible and accountable for the region meeting and exceeding the occupancy and revenue goals, supporting the professional development of community sales associates and providing pipeline management and sales execution for the region. |
| ESSENTIAL FUNCTIONS |
| The job duties listed are essential functions of the position. However, other duties may be assigned, and may also be considered essential functions of the position. 1. Successfully manages sales performance and productivity within the assigned region. Monitors occupancy results and trends and ensures execution of sales activities by team members. 2. Collaborates with marketing team on regional lead generation plans, ensuring coordination between communities to provide optimum results without duplication of resources. 3. Actively ensures effective onboarding of new sales hires by partnering with Training and Development, Human Resources, and Operations in the collaborative recruitment, hiring, evaluating, and disciplining of all sales positions within the region. 4. Oversees implementation of the marketing plan and budget for the region. Partners with the marketing team in the development and modification of near and long-range community marketing plans and budgets by analyzing competitor information, data and feedback. 5. Develops sales tactics that align to the marketing activities and achieve desired objectives. 6. Assesses local markets and competitive positioning within assigned region and makes pricing recommendations. 7. Reviews and analyzes sales reporting at least weekly to ensure accuracy and to identify performance improvement opportunities. Coaches sales team members of appropriate actions in response to performance issues. 8. Partners with on-site sales teams and Executive Directors in the execution of the sales and lead generation programs and strategies to achieve and maintain full occupancy. 9. Performs all other related duties as assigned.
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| ADDITIONAL RESPONSIBILITIES | |
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| QUALIFICATIONS |
| EDUCATION | |||
| Required/Preferred | Education Level | Major/Area of Study | And/Or |
| Required | Bachelor's Degree | Marketing, business or related field |
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| EXPERIENCE | ||
| Required/Preferred | Minimum Experience | Details |
| Required | Minimum of 5 to 10 years of successful sales experience, preferably in senior housing industry | Has experience in sales process, promoting/selling related products and referral development, and knowledge of sales coaching and sales team performance management. |
| JOB SPECIFIC KNOWLEDGE, SKILLS and ABILITIES | |
| * * | * Communication/Interpersonal: * Effective written communication skills as appropriate for the needs of the audience. * Ability to develop and deliver effective presentations; live, via online or virtual mediums. * Excellent collaboration and team building skills. * Effective conflict management skills. * Ability to effectively build relationships with customers, executive management, and other stakeholders through positive interaction and problem identification and resolution. |
| * * | * Decision Making/Organization Skills: * Demonstrates a high level of accuracy, even under pressure. * Excellent organizational skills. * Ability to perform work independently with minimal supervision. * Ability to exercise sound judgment and make decisions based on accurate and timely analysis. * Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Office work environment with no unusual physical requirements. |
| * * | * Productivity: * Demonstrated time management and priority setting skills. * Ability to simultaneously handle multiple priorities. * Ability to work in a fast paced, dynamic environment. * Ability to prioritize responsibilities and to organize workload to ensure that timeframes are met and the work is successfully completed within deadlines. * Demonstrated ability to define, develop, and analyze performance measures and metrics. |
| * * | * Project Management: * Demonstrated project management skills. * Demonstrated planning and project oversight/management skills. * Demonstrated skills in project plan design and implementation; directing projects, coordinating the work of operational teams, and managing project budgets. * Effectively manages to project deadlines and escalates issues as appropriate.
* Additional required skills and abilities: o Sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. o Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services to include marketing strategy and tactics, sales techniques, and sales systems. Knowledge of Medicare and Medicaid regulations to include applicable processes and knowledge of state regulations impacting or directing the delivery of services. |
