What are the responsibilities and job description for the Administrative Assistant position at Frontdoor?
Overview
Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands (American Home Shield, HSA, Landmark and OneGuard) and an expanding portfolio of home services. Frontdoor serves more than two million customers across the U.S. through a network of 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unplanned breakdowns of essential home systems and appliances. With more than 45 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit frontdoorhome.com.
Responsibilities
Work on assignments and special projects within assigned department or function and resolve issues.
Deliver exceptional customer service to internal and external partners, seeking direction when needed. Maintain methods of communicating with stakeholders; assist with communications.
Schedule and organize activities such as meetings, travel, conferences and department activities for all members of the department or functional area(s).
Use business software applications to create and develop visual presentations, and prepare correspondence, agendas, minutes, etc. Assemble confidential and sensitive information.
Prepare regularly scheduled reports; compile data for expense/financial record keeping and statistical reports.
Develop and maintain filing system.
Update and maintain office policies and procedures.
Order office supplies
Qualifications
High school diploma/GED required
1 year administrative or equivalent experience required
Experience in an office setting
Proficient in Microsoft (Outlook, PowerPoint, Excel, 365) and other technology platforms
Proficient verbal and written communication (grammar, style, spelling, proofreading, responsiveness), with discretion and confidentiality
Ability to work well with others in the work group
Independent judgment
Attention to detail and problem-solving skills
Ability to prioritize and organize workload in a fast-paced environment with a consistent level of accuracy
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ID 2021-2471
Category Administrative/Clerical
Type Full Time
Company AHS American Home Shield Corp
Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands (American Home Shield, HSA, Landmark and OneGuard) and an expanding portfolio of home services. Frontdoor serves more than two million customers across the U.S. through a network of 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unplanned breakdowns of essential home systems and appliances. With more than 45 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit frontdoorhome.com.
Responsibilities
Work on assignments and special projects within assigned department or function and resolve issues.
Deliver exceptional customer service to internal and external partners, seeking direction when needed. Maintain methods of communicating with stakeholders; assist with communications.
Schedule and organize activities such as meetings, travel, conferences and department activities for all members of the department or functional area(s).
Use business software applications to create and develop visual presentations, and prepare correspondence, agendas, minutes, etc. Assemble confidential and sensitive information.
Prepare regularly scheduled reports; compile data for expense/financial record keeping and statistical reports.
Develop and maintain filing system.
Update and maintain office policies and procedures.
Order office supplies
Qualifications
High school diploma/GED required
1 year administrative or equivalent experience required
Experience in an office setting
Proficient in Microsoft (Outlook, PowerPoint, Excel, 365) and other technology platforms
Proficient verbal and written communication (grammar, style, spelling, proofreading, responsiveness), with discretion and confidentiality
Ability to work well with others in the work group
Independent judgment
Attention to detail and problem-solving skills
Ability to prioritize and organize workload in a fast-paced environment with a consistent level of accuracy
Need help finding the right job?
We can recommend jobs specifically for you!
Job Locations US-AZ-Phoenix | US-NV-Carson City | US-NM-Santa Fe | US-AZ-Phoenix | US-TN-Memphis | US-TN-Nashville | US-TN-Memphis | US-IA-Des Moines | US-IA-Carroll
ID 2021-2471
Category Administrative/Clerical
Type Full Time
Company AHS American Home Shield Corp
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