Scheduling Coordinator

Are you passionate about making a positive impact on children's lives? Do you thrive in a fast-paced environment and enjoy helping others? Join Frontera Health's Autism Program as a Scheduling Coordinator and play a vital role in connecting children with the services they need. In this role, you'll also be a champion for minimizing appointment disruptions, ensuring timely access to care.

What You'll Do:

• Be the first point of contact for families seeking autism evaluations, providing exceptional customer service.
• Coordinate appointments efficiently, ensuring timely access to care for children with suspected autism. Proactively minimize cancellations by rescheduling appointments when necessary and finding coverage for clinicians.
• Collaborate with clinical staff to create a smooth scheduling experience for both families and providers.
• Work closely with insurance companies to obtain necessary authorizations and ensure coverage for evaluations.
• Utilize your organizational skills to maintain accurate records and manage scheduling systems.
• Communicate effectively with families to understand their time off and rescheduling needs, offering alternative appointment options when possible.
• Contribute to a team environment dedicated to providing high-quality care for children with autism.

Why You'll Love Working Here:

• Make a real difference in the lives of children and their families.
• Gain valuable experience in a growing healthcare field.
• Be part of a supportive and collaborative team environment.
• Competitive salary and benefits package.

Qualifications:

• High school diploma or equivalent required; associate's or bachelor's degree in healthcare administration or related field a plus.
• 2 years of experience in scheduling, preferably in a healthcare setting.
• Excellent organizational and time-management skills.
• Strong communication skills to effectively interact with families, staff, and insurance providers.
• Familiarity with medical terminology is a plus.
• Proficiency in computer software, including scheduling and database management systems.
• Ability to work independently and as part of a team.
• Strong attention to detail and commitment to confidentiality.