Shift Leader

Fuddruckers
Sterling Heights, MI Full Time
POSTED ON 2/19/2022 CLOSED ON 1/20/2023

What are the responsibilities and job description for the Shift Leader position at Fuddruckers?

Company Introduction:
Some people are driven to create the world's fastest cars or the world's tallest buildings. Our calling is only slightly less glamorous but a whole lot tastier. We were born to create the World's Greatest Hamburgers®.

A mission of this magnitude requires an obsession with quality, and it all begins with Fuddruckers fresh, 100% USDA All-American premium-cut beef. Choose from 1/3, 1/2, 2/3 pound patties and we'll always grill it to order, just the way you like it.
Overview:


We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.


To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.


Requirements:

  • High school diploma/GED.

  • Previous experience as a Shift Leader or in a similar role in retail.

  • Experience creating shift schedules.

  • Excellent communication and interpersonal skills.

  • Strong leadership and organizational skills.

  • Confident problem-solver.

  • Team player.

Benefits/Perks:

  • Flexible schedules

  • Competitive pay

  • FREE Meal on days you are working

Responsibilities:

  • Supervising employees, assigning duties, and creating a shift schedule.

  • Monitoring team performance and ensuring duties are performed efficiently.

  • Reporting any issues that arise during the shift to management.

  • Managing employee requests and transgressions.

  • Ensuring compliance with company policies, health, and safety standards.

  • Coaching team members and training new staff.

  • Opening and closing registers, accounting for the daily intake, and preparing cash deposits.

  • Handling customer issues and employee disputes.
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