Assistant Advisor

If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding! This position will be focused on both advising students/graduates and building industry relationships with employers, with the goal of helping graduates succeed in the entertainment, media or technology industry for which they have trained. Reports directly to the Team Leader and Receives assignments and tasks from assigned advisors. This position assists advisors with all aspects of the career services process including but not limited to: Outreaching to students/graduates regarding active job leads via telephone or email. Researching industry facility listings, as requested by the individual student. Documenting actions in CareerSync (Symplicity) and Salesforce. Supporting efforts to obtain updated information for statistical purposes. Messaging all updated/pertinent information to the appropriate advisor. Assisting student questions/concerns when the advisor is unavailable. Meeting with students during Open Door or in the event an advisor is unavailable. Preparing/Sending paperwork for Internships and Employer Verifications. Support the Administrative Assistant with front desk duties as needed. This position is based on Full Sail University’s campus in Winter Park, Florida and can be performed on a hybrid basis to work from home and from campus. Full Sail management reserves the right to end hybrid positions at any time and require employees to work from campus permanently. Essential Duties and Responsibilities: Job Opportunity Calls/Emails – Daily Gather and send research as designated by Advisor Updates – addresses, employment, profiles, spreadsheets, resume updates Forward pertinent information and resumes to Advisor Organize and Prep Mock Interviews with soon-to-be graduates and their advisor as well as conduct mock interviews. Trigger Internship Paperwork/Insurance Forms, Employment Verification Forms and Emails Document any and all meetings, correspondence daily Schedule and facilitate interviews for designated employers Take student phone calls/walk-ins when advisors are unavailable Learn and rotate into front desk responsibilities when receptionists are unavailable Respond to emails, calls and voicemails – daily; field and troubleshoot as needed Develop and maintain ability to advise students on resumes and cover letters Assist with statistical reporting campaign as designated by Team Lead. This includes research, phone calls, texting, emailing, and reaching out via social media. Description Job Posting Details Assist with projects, various tasks as assigned by Advisors & Team Lead Reschedule appointments or fill in when Advisor is out sick or unexpectedly unavailable Participate in weekly Open Door Maintain student groups if appropriate and send proper announcements, event outreaches Request updated or job specific resumes when speaking with student/graduate Make the most of every graduate connection to gather updated statistical, employment, and contact information Conducting Class Presentations and creating / updating PowerPoint presentations Creating event flyers Monthly Outreaches to graduating students Assisting in Coordinating employer and department events Running the Chat during Zoom presentations and employer events Review Student Portfolios Update Career Dev events and information on social media Supervisory Responsibilities: No Competencies: Excellent written and oral communication skills Strong organizational skills Ability to work under pressure and handle multiple tasks at one time Ability to handle adverse situations Ability to work well in a team Ability to meet deadlines Move with compassion and respect, while maintaining a positive attitude at all times Self-motivated General Office skills Pleasant telephone presence Education and/or Experience: High school Diploma Some college preferred Computer/Equipment Skills: Working knowledge of computers (Microsoft Office 365, database management) and Internet Social Media knowledge Environmental Factors/Physical Demands: Employee must be able to work a minimum of 40 hours per week. Work is performed on a hybrid schedule both in office environment and remote. May include sitting for extended periods of time. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alphanumeric data into a computerized system often while listening on the telephone. May be subject to bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds. Full Sail is an Equal Opportunity Employer. Mission People from around the world come to Full Sail University to pursue their educational goals, and they share one thing in common – a passion for a creative future in the entertainment and media industry. Full Sail’s mission is to provide students with an innovative style of education, delivered by a staff of dedicated individuals, that addresses potential career opportunities available in an ever-growing, constantly evolving industry. We do this by developing unique curricula that combine elements of creativity, art, business and life skills, technical prowess, and academic achievement. Our education is delivered via immersive teaching methods, both in Full Sail’s real-world production studios and classrooms, as well as through our online learning environment. Every one of our degree programs is designed to provide students with knowledge and real-world experience that will help them realize their career goals in the entertainment and media industry. Full Sail’s Unifying Principles At Full Sail, we believe that what we give to each other and our students comes back to each of us individually and to the school as a whole. Therefore, we are totally committed to the individual success of each member of our staff family. As a staff family, we are dedicated to taking a sincere interest in the success of every student and client who comes through our doors

Salary : $26,400 - $33,400