What are the responsibilities and job description for the Patient Service Specialist - Full Time position at Full Time - Xpress Wellness Urgent Care?
Xpress Wellness Urgent Care is seeking a qualified Front Office Medical Receptionist to join our team. As a Front Office Medical Receptionist, you will be the first point of contact for our patients and play a vital role in ensuring that each patient receives the highest quality of care. You will be responsible for providing friendly and efficient service while maintaining a professional demeanor at all times.
Responsibilities
- Greeting and checking in patients accurately and efficiently including collecting co-pays and obtaining registration information.
- Protect patients' rights by maintaining confidentiality of personal and financial information.
- Coordinating patient flow and managing the patient lobby area.
- Answering phone calls, scheduling appointments, and responding to patient inquiries.
- Collaborating with healthcare providers to ensure seamless patient care.
- Maintaining a clean and organized front-desk environment.
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