Operations Manager

Functional Behavior Services (FBS), a locally owned provider of behavioral and mental health services, seeks an experienced and professional Operations Manager to join their team in Marquette, Michigan.

This unique position requires a candidate with a diverse skillset to oversee billing operations, manage human resources functions, and ensure the smooth functioning of our office. The successful candidate will be a proactive and detail-oriented individual capable of handling multiple responsibilities. If that sounds like you, we want to connect!

WHAT WE OFFER.

• $20.00 – $25.00 per hour starting pay based on skills and experience.
• Annual opportunities for wage increases based upon your contributions and longevity with company.
• Medical, dental, and vision insurance; prescription drug coverage.
• Retirement plan.
• Paid vacation time and paid holidays. We are closed for all major holidays, offer a long weekend for the 4^th of July, and closed the week of Christmas through New Years to allow our staff adequate time to enjoy a well-deserved break.
• A team that supports and inspires each other while making a positive impact on the lives of others.

WHAT YOU WILL DO.

Billing Supervisor.

• Oversee the billing process, ensuring accuracy and timeliness of invoices.
• Collaborate with internal teams to gather necessary information for billing purposes.
• Address billing inquiries and discrepancies with clients and customers.
• Generate regular reports on billing performance and key metrics.

Human Resource Specialist.

• Manage the recruitment and onboarding process for new hires.
• Administer employee benefits programs and provide support in resolving HR-related issues.
• Ensure compliance with employment laws and company policies.
• Maintain employee records and facilitate performance reviews.

Office Manager.

• Oversee day-to-day office operations and ensure a productive and welcoming work environment.
• Supervise administrative staff and delegate tasks to support efficient workflow.
• Manage office supplies, equipment, and facilities.
• Coordinate and schedule meetings, appointments, and travel arrangements.

Cross-Functional Collaboration.

• Collaborate with management to ensure seamless communication and coordination.
• Serve as a point of contact for employees regarding HR and office-related matters.
• Participate in strategic planning and contribute to process improvements.

WHAT WE ARE LOOKING FOR.

• 3 or more years’ experience in a billing, HR, and office management role preferred. Experience working in a medical or therapeutic professional office a bonus.
• Degree, certification, or training in Business Administration, Human Resources, or a related field a bonus.
• A professional manner at all times with excellent verbal and written communication skills.
• Strong understanding of billing processes, HR practices, and office administration.
• Strong computer/office software experience (Microsoft Word & Excel, HRIS software) required.
• Ability to perform data entry, invoicing, and billing tasks using computerized systems.
• Ability to prioritize, work on multiple tasks simultaneously, and meet deadlines.
• Through your interactions, you instill confidence, trust and discretion with our clients and staff.
• The successful applicant must be able to pass a federal and state background screening.

SOUND LIKE YOU? Take the next step and apply online at the link below.