Support Specialist

Position Title: Support Specialist

Industry: Manufacturing

Department: Operations

Location: Sterling Heights, MI

Why Join Us!

• Join a close-knit, family-owned enterprise that values its employees above all else.
• Enjoy a stable schedule from Monday to Friday.
• We are committed to expanding our team with individuals who possess the potential to evolve from entry-level hourly roles into salaried coordinators within just 12 months. Salaried coordinators have the opportunity to progress into managerial positions and even senior leadership roles.
• Embrace our work hard, play hard culture.
• Benefit from paid team outings including Tiki Boat rides, Peddle Car adventures, Total Sports events, and more.
• Explore various avenues to supplement your income beyond your base salary.

Who We're Looking For:

We welcome individuals with backgrounds in manufacturing, retail, restaurant, or other industries, whether you've worked as production associates, waitstaff, bartenders, shift supervisors, managers, or retail associates.

Preferred Skills:

• Outgoing, friendly, and confident demeanor
• Strong work ethic coupled with a drive for success
• Ability to thrive in a fast-paced environment
• Comfortable with healthy competition within a team setting
• Possess an entrepreneurial spirit and professional motivation

If the following characteristics resonate with you:

• Are you self-motivated? Success in this role requires excellent time management skills.
• Do you enjoy cultivating relationships with others?

Responsibilities:

• Review a high volume of resumes on a daily basis
• Handle a large volume of inbound calls
• Coordinate and schedule interviews
• Conduct orientations for new hires
• Ensure completion of all pre-employment paperwork
• Verify the provision of proper safety equipment for all employees
• Maintain accurate employee files
• Address employee inquiries regarding payroll or job-related information

Qualifications:

• Preferably, experience in retail, food service, customer service, or manufacturing
• Prior roles as a retail associate, customer service representative, supervisor, manager, waiter/waitress, or bartender
• Team player with a positive outlook

Job Type: Full-time

Salary Range: $16.00- $18.00 per hour