IT Technician

About us

GagiTeck Inc. is focused on being the premier IT solution provider for small, medium and large businesses both domestically and internationally. We help businesses to scale their network infrastructure with SaaS | products Equipment | sales, EOL upgrades, desktop support, system deployments, and cloud migrations | WFH environments.

GagiTeck Inc. is focused on being the premier IT solution provider for small, medium and large businesses both domestically and internationally. We help businesses to scale their network infrastructure with SaaS | products Equipment | sales, EOL upgrades, desktop support, system deployments, and cloud migrations | WFH environments

We are accepting resumes For this IT Field Service Tech position, we need candidates with strong hardware break-fix experience who lives in the State of Florida coverage area. This is a 100% driving position that requires all Candidates to successfully Pass a DMV driving history check, Criminal Background check, and Credit Check. Must have reliable, personal vehicle (miles reimbursed according to Gagiteck Inc policy).

Overtime is possible, and, after training is complete, the candidate will be added to the on-call rotation 7x24.

Overview:

• Technician will travel to each client’s location to provide service
• Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
• Maintains, analyzes, troubleshoots IT network appliances, Network cabling, Circuit testing, media displays | players, repairs desktops, laptops, servers, POS systems and printers
• Works under general supervision

Required Qualifications:

• 3 years of experience supporting remote access, rack & server repairs | troubleshooting media players, display monitors, desktops, laptops, POS systems, Network | routers | Firewalls | switches, Cat5/Cat6 cabling | troubleshooting, MUST KNOW HOW TO USE Putty, Team Viewer, Microsoft Teams etc, and printers
• 3 years of customer service experience required
• Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
• Interpersonal skills needed to interact with a wide range of users and environments

Must Haves:

• Reliable transportation and a valid driver’s license required (driving position – reimbursed accordingly)
• Fully Working laptop w/ethernet port (NO Chromebooks | Tablets)
• Required Tools – CLICK HERE
• Ability to work from a bent, crouched, or kneeled position
• Ability to work on a ladder or lift
• Ability to lift up to 50 lbs.
• Smartphone with tethering / hot spot capabilities (POST-PAID UNLIMITED TALK, TEXT & DATA PLAN REQUIRED)
• Working Laptop (NO CHROMEBOOKS or TABLETS) and Networking hand tools required

Preferred:

• CompTIA A | Network | Security | certifications
• Network Certification - CCNA
• OEM Printer Warranty certifications
• OEM Laptop / Desktop Warranty certifications
• Server experience a Required
• POS experience Required

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time

We are an Equal Opportunity Employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 813-517-0846. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.

Gagiteck Inc provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Part-time, Contract

Pay: $17.00 - $21.00 per hour

Schedule:

• Holidays
• Monday to Friday
• Night shift
• On call
• Overtime
• Weekend availability

COVID-19 considerations:
Covid-19 protocols are required where applicable

Ability to commute/relocate:

• Florida (Required)

Education:

• Associate (Preferred)

Experience:

• IT support: 3 years (Required)

License/Certification:

• Driver's License (Required)
• CompTIA A , CCNA, Security (Preferred)

Willingness to travel:

• 100% (Required)

Work Location:

• On the road

Work Remotely:

• Yes

Work Location: On the road

Salary : $17 - $21