Front Office Financial Patient Care Manager

Check-out Receptionist:

Multi-provider medical office with immediate availability for front office financial patient care representative. We are looking for a new staff member who will be a team player, friendly and able to work in a fast-paced office environment. Strong time management and organizational skills are a must-have for this position.

Summary of Job Duties:

· Check out patients and complete check-out process in EMR

· Schedule patient appointments

· Verify patient insurance prior to appointments to ensure the coverage is active and billable

· Verify patient financial responsibility through insurance

· Collect outstanding balances, coinsurances, deductibles, copays and self-pay balances that are owed at the time of service

· Accurately post patient payments and provide receipts

· Efficiently answer phones in a friendly and professional manner

· Scan documents into patient charts

· Process release of information to patients, healthcare facilities, and other medical offices according to HIPAA guidelines

· Maintain accuracy of patient demographic and insurance information by verifying at each patient encounter

· Keep the check-out area organized and clean at all times

· Complete all tasks within the guidelines established by the practice

· Maintains patient confidentiality at all times

· Perform any other duties as assigned or requested

Requirements for this position include:

· High School diploma or equivalent

· Minimum of three years prior medical office experience

· Prior experience verifying medical insurance plans

· Basic medical terminology knowledge

· Good verbal, written, and phone communication skills

· Prior working experience with Athena Health is preferred

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Pet insurance
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Otolaryngology

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Gainesville, FL 32605: Relocate before starting work (Required)

Work Location: In person