Receptionist

About Galloway Senior Living:

Galloway Senior Living is a brand-new, locally owned, and operated assisted living and memory care community committed to providing exceptional care, compassion, and a supportive environment for our residents. Our community is founded on the principles of respect, dignity, and a personalized approach to senior living. At Galloway Senior Living, we prioritize a positive company culture that fosters a sense of belonging, teamwork, and a shared commitment to enhancing the lives of our residents.

Position Overview:

We are currently seeking a friendly and organized Receptionist to join our team at Galloway Senior Living. The Receptionist will be the first point of contact for residents, families, and visitors, providing excellent customer service and creating a welcoming atmosphere. The ideal candidate will have a passion for working with seniors, exceptional communication skills, and the ability to multitask effectively.

Responsibilities:

Customer Service

• Greet visitors, residents, and staff in a warm and professional manner.
• Answer phone calls, emails, and inquiries promptly and courteously.
• Assist residents and visitors with questions, requests, and appointments.

• Maintain a tidy and organized front desk area.
• Manage incoming and outgoing mail and packages.
• Monitor and manage visitor access and sign-in procedures.

• Assist with scheduling appointments and coordinating resident activities.
• Maintain resident and visitor logs accurately.
• Assist with basic clerical tasks such as filing, data entry, and photocopying.

• Communicate effectively with residents, families, visitors, and team members.
• Collaborate with other departments to ensure smooth operations and resident satisfaction.

• Uphold Galloway Senior Living's standards of excellence in customer service and hospitality.
• Handle inquiries and concerns with empathy and professionalism.
• Ensure compliance with security and safety protocols.

Qualifications:

• Previous experience in customer service, hospitality, or a senior living environment preferred.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and basic office equipment.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Commitment to the values and principles of Galloway Senior Living.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health, dental, and vision insurance.
• Retirement savings plan with employer match.
• Paid time off and holidays.
• Ongoing professional development and training opportunities.

Join Our Team:

If you are passionate about enhancing the lives of seniors and thrive in a collaborative and supportive work environment, we invite you to join the Galloway Senior Living team. Please submit your resume and cover letter outlining your qualifications and interest in the Receptionist position. We look forward to welcoming you to our community!

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Wadsworth, IL 60083 (Required)

Ability to Relocate:

• Wadsworth, IL 60083: Relocate before starting work (Required)

Work Location: In person