Front Desk Assistant - Graduate Level Student

Gannon University
Erie, PA Full Time
POSTED ON 9/1/2023 CLOSED ON 10/15/2023

What are the responsibilities and job description for the Front Desk Assistant - Graduate Level Student position at Gannon University?

Posting Number

Division
Career & Employment Services

Department
Provost & Student Experience (AA)

Location
Erie, Pa

Position Summary
Career Readiness Learning Objectives:

Communication – This role communicates with multiple departments within the center. The expectancy is clear and timely communication both through verbal and written means.

Technology – Individuals in this role are expected to be proficient in Outlook, Microsoft Teams, and center based applications such as Handshake.

We are seeking a graduate student with a flexible schedule who is eager to work alongside various departments in our office suite. Students must be passionate about providing a welcoming environment for students, staff, and faculty in a way that encourages community, networking, and service to promote transformational experiences. You will be a part of a diverse and supportive team of professional staff members and students

Key Skills/Responsibilities:
  • Manage front desk which includes greeting guests, answering phone calls and scheduling student appointments for 3-5 different departments within the center
  • Responsible for opening/closing the center during working hours
  • Communicate effectively with students, faculty, staff, and guests in a professional manner
  • Assist with administrative duties as assigned
  • Assist with small projects / run errands on campus as needed
  • Must maintain strict confidentiality with respect to students, faculty and staff
  • Ability to maintain an organized and professional workspace
  • Represent Gannon University and the Student Success Center through maintain an organized and professional workspace.
– Demonstrate a positive attitude that aligns with the Gannon Mission

Required Qualifications
  • Must be organized
  • Must be able to work independently and use critical thinking skills
  • The candidate will possess excellent computer skills using Microsoft Office products and comfortable learning various software platforms.
  • Excellent verbal and written communication skills
  • Ability to follow directions
  • Knowledge of Gannon campus and resources
  • Good academic and conduct records at Gannon


Preferred Qualifications
  • Demonstrated campus leadership experience
  • flexible schedule and looking to grow with our office in future semesters
  • Demonstrate the desire to grow personally and professional and possess values of living out the Gannon experience


Physical Demands
  • Must be able to navigate the office and the entire campus environment with ease as the job requires one to deliver documents, small packages, and run errands from time-to-time

Posting Detail Information

Number of Vacancies
2

Job Posting Open Date
07/05/2023

Job Posting Close Date
10/15/2023

Special Instructions to Applicants

Candidates who are selected will be contacted for an interview

Salary : $28,700 - $36,300

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