Facility Administrator

Position Objective: The Facility Administrator (FA) will oversee the daily operations of the VA Consolidated Mail Outpatient Pharmacy (CMOP). This role involves comprehensive management and supervision of Pharmacists, Pharmacy Technicians, and Shipper/Packers, ensuring compliance with all VA regulations and policies, and maintaining high standards of service delivery.

Duties and Responsibilities:

• Management and Supervision:
  • Provide on-site supervision and technical monitoring of contract staff.
  • Ensure compliance with VA policies, including onboarding, training, competency assessments, and performance management.
  • Oversee human resource management duties and policy compliance.
  • Develop and maintain an effective quality control program.
• Operational Oversight:
  • Ensure contract staff are ready for work at the beginning of their shifts and work until their scheduled tour of duty is complete.
  • Coordinate scheduling, payroll, disciplinary actions, and other administrative functions.
  • Manage the preparation and dispensing of prescriptions, including the operation of automated and manual filling equipment.
• Program Management:
  • Provide sufficient administrative personnel to manage all human resource and administrative functions.
  • Submit monthly schedules and adjust as needed based on volume and workload changes.
  • Coordinate with the Contracting Officer’s Representative (COR) regarding overtime and staffing requirements.
• Quality Assurance:
  • Ensure services are performed according to the Performance Work Statement (PWS).
  • Submit quality control plans and any requested changes for approval.
  • Maintain records of staff background investigations, training, and performance evaluations.
• Compliance and Reporting:
  • Adhere to all VA handbooks, directives, and policies.
  • Ensure all contract employees meet VA employee standards of productivity, competency, quality, conduct, and protocol.
  • Provide required reports, including daily staff reports, monthly production reports, and quarterly turnover rate reports.

Basic Qualifications:

• High School Diploma or equivalent.
• Minimum of five years of work experience in on-site managerial supervision, leading more than 30 personnel.
• Six Sigma Certification at or above the Green Belt Level and/or Project Management Certification.
• Strong leadership abilities and experience in business operations, project management, and human resources.
• Proficiency in MS Office and basic computer skills.

Minimum Qualifications:

• Effective interpersonal communication skills.
• Ability to communicate effectively, orally and in writing, with non-technical and technical staff.
• Ability to manage and supervise a diverse team, ensuring compliance with all relevant policies and procedures.
• Detail-oriented and possess strong organizational skills with the ability to prioritize multiple tasks and projects

Working Conditions:

• Shifts:
  • First Shift: 6:30 AM - 3:00 PM
  • Second Shift: 3:30 PM - 12:00 AM

• Environment:
  • Ability to sit/stand for long periods (8-10 hours).
  • Ability to lift up to 50 pounds and push/pull up to 150 pounds using equipment such as pallet jacks.

Additional Requirements:

• Must be able to read, understand, speak, and write English fluently.
• Must pass VA background investigations and obtain necessary clearances.
• Must adhere to VA’s Drug-Free Workplace Policy and undergo drug screening if required.

*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by this position.  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GAP Solutions provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, email us at recruiting@gapsi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

GAP Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

This position is contingent upon contract award.