Volunteer coordinator

SUMMARY

Open Until Filled

The Membership & Volunteer Coordinator will manage WSGE’s membership program, oversee WSGE’s volunteer programs and serve as On-Air Announcer.

DUTIES AND RESPONSIBILITIES

MEMBER SERVICES

• Communicate with WSGE members in a timely and efficient manner on a regular basis.
• Assist with planning and implementation of WSGE’s Annual Membership Drives.
• Secure donated items and oversee delivery to contributing members.
• Maintain and monitor records in donor management software.
• Coordinate and assist in the preparation of fund-raising related materials.
• Create monthly membership / programming e-newsletter, as well as other digital communication on website & social media.
• Develop donor retention strategies.
• Manage purchasing relative to the Membership program as needed.

VOLUNTEER COORDINATION

• Manage scheduling of WSGE’s volunteer staff and coordinate with WSGE staff to ensure on air shifts are fulfilled.
• Seek opportunities to promote volunteer opportunities in the community.
• Maintain volunteer database and hours log.
• Assist in recruitment and training of volunteers for both on and off air duties including announcing, membership drives, street teams and administrative.
• Prepare codes of conduct and operating procedures to uphold the WSGE’s programming initiatives.

ON AIR DUTIES

• Follow designated show format.
• Review and implement daily music playlist.
• Operate audio board efficiently, including making necessary stop breaks and timely announcements, including underwriting and promotional liners.
• Engage with listeners.
• Respond to social media interactions.
• Assist in voicing production copy.
• Assist in training volunteer staff.
• Maintain compliance with FCC regulations at all times, including awareness of prohibited language on-air.
• Assist with live promotional events.
• Maintain a high standard of professionalism in representing WSGE and Gaston College, including confidentiality in all aspects of the position's responsibilities and adherence to policies, procedures, and other established guidelines.
• Additional tasks relative to administrative services of the station may be required.

MINIMUM EDUCATION QUALIFICATIONS

• High school diploma or equivalent required.
• Associate’s Degree preferred.

MINIMUM EXPERIENCE QUALIFICATIONS

• At least 3-years’ experience as an on-air deejay and / or radio production required.
• Previously supervisory / leadership / operations management experience preferred.
• Working knowledge of databases.
• Knowledge of office management systems and procedures
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• Ability to work evenings and weekends required.

PHYSICAL REQUIREMENTS

• Generally works in a traditional climate controlled office environment and requires the ability to sit for extended periods.
• Some walking, standing, and bending required, with the ability to lift and maneuver items weighing up to 25 pounds.
• Work environment can be stressful at times in dealing with a wide variety of challenges and deadlines.
• In addition to regular office hours, position sometimes requires overtime and / or evening hours.

Last updated : 2024-03-03