What are the responsibilities and job description for the CDJR Service Advisors /Writers position at Gastonia CDJR?
2339 East Franklin Blvd. Gastonia, NC 28054
CDJR Service Advisor / Writer
Competitive Pay Plan Great Benefits!
CDJR Experience Required
Gastonia Chrysler Dodge Jeep Ram is proud to be to be part of Parks Automotive Group. When you join Parks Automotive, you are joining a dealership that is currently in high growth and expansion mode.We are seeking to hire a Service Advisor / Writer to advise customers on service options and costs when their vehicle needs repair. We will train you our way to be a star in customer satisfaction! Earn what you deserve with our excellent pay plan which includes commissions and bonuses. We value our employees and invest in their success!
Gastonia Chrysler Dodge Jeep RAM is proud of the expert, friendly, and knowledgeable staff we have, and we want you to join our team! We are proud to be the recipient of FCA’s Customer First Award for Excellence for four consecutive years: 2018 - 2021.
We offer:
Competitive pay plan!- Medical, Dental and Vision insurance after 60 days
- Short- and Long-Term Disability after 60 days
- PTO
- Company-provided training and education.
- A friendly, professional work environment
- Opportunities for career advancement
Responsibilities - Service Advisor:
Schedule appointments for service/maintenance/recall work- Greet customers and inspect their vehicle
- Advise customers about necessary/suggested services and costs and any special promotions
- Follow the status of the customer's vehicle from service bay entry through completion of work
- Keep customers informed of any changes that occur
- Upon completion of work, review work order with customer to assure all concerns are addressed
- Provide a completely satisfied customer experience
Qualifications/Requirements - Service Advisor:
CDJR Experience is required- Bilingual (Spanish/English) a plus
- A positive attitude, good customer service and communication skills
- Thrives in a fast-paced team environment
- Good work ethic and computer skills
- Professional appearance
- Valid driver's license and good driving record
- Please upload your resume. Completing the online assessment will grant you priority approval!
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screen.
We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
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