Job Summary: Certified Peer Specialist is a person who has progressed in their own recovery and promotes self-determination, personal responsibility, empowerment inherent in self-directed recovery, and assists individuals with mental illness in the individual's recovery process. Provides structured activities, assists clients in building a wellness action recovery plan, and teaches life and illness management skills to participants in the First Episode of Psychosis program, the STRIVE Clinic. STRIVE (LIGHT-ETP) is a coordinate specialty care treatment team assisting clients ages 16 to 30 in First Episode of Psychosis.
Peer Specialists promote socialization, recovery, wellness, self-advocacy, wellness, self-advocacy, development of natural supports, and maintenance of community living skills. Peers have understanding of what creates recovery and how to build environments conducive to recovery. This position functions within a multidisciplinary team of Clinicians, case management, paraprofessionals, psychiatry, and nursing to best help consumers in their recovery.
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Productivity
- Meet the minimum direct time requirements of individual billed hours/target staff hours per week.
- Maximum face to face ratio 30 individuals to 1 Certified peer Specialist
Documentation and Compliance
- Records services accurately that relate directly to the treatment outcomes, within approved timeframes. Completes required clinical documentation according to agency standards.
- Maintain all documentation in accordance with applicable policies, laws and instructions.
- Ensure that all services provided are within the guidelines and document care in compliance with agency requirements and standards.
- Ensure that all notes are in Care Logic and signed within 24 hours of service delivery.
- Maintain a minimum chart audit score of 70% or better for all consumers on case-load.
- Ensure all weekly reports are addressed and corrected as necessary within timeframe specified by supervisor.
- Billed Staff Hours in comparison to Target Staff Hours must be at least at 100%.
- Treatment plans and orders for services must be signed on the same day as admission or change.
- Services must be authorized prior to the delivery of services, with the exception of the intake appointment which should be authorized within 5 business days of service delivery.
- Services must be authorized prior to the delivery of services, with the exception of the intake appointment which should be authorized within 5 business days of service delivery.
- Failed Activities and Failed Claims must be resolved and cleared in less than 10 days.
- Quality Improvement Internal Audit scores must be at least 90%.
- At least 85% of your active caseload must receive at least 1 face-to-face service within the quarter.
- Staff cancellation rates must be less than 5%.
- Must be in compliance with Human Resources requirements with all trainings (including Relias).
Community Outreach
- Collaborate with behavioral health providers and the community through regular meetings in order to engage and transition consumers throughout systems of inpatient and or community care.
Corporate Responsibilities
- Treat those we serve, co-workers and supervisors with respect.
- Provide high quality customer service focused on outcomes of improved health.
- Carry out job responsibilities in a competent and ethical manner.
- Utilize our resources effectively, efficiently and without abuse.
- Contribute to an environment that encourages passion, creativity and team work.
Required Knowledge & Skills
- Knowledge of working knowledge of the nature of serious mental illness; self-help techniques, provides enhance consumers empowerment skills and successful community living, community resources and information on specific topics, as assigned.
- Knowledge of consumers’ rights; agency and federal policies, procedures and guidelines.
- Knowledge of client record documentation requirements; and implementation of client services plan development.
- Knowledge of crisis intervention protocol.
- Knowledge of peer individual and group therapy techniques
- Observe, record and report on an individual’s functioning;
- Ability to read and understand assessments, evaluations, observation, and use in developing treatment plan.
- Ability to assist consumers cultivate their independence, self-confidence, and self-esteem.
- Ability to empower other individuals with disabilities to explore new options, resources, relationships, feelings, attitudes and rights.
- Ability to effectively interact and communicate with consumers and their families in diverse populations.
- Ability to communicate effectively, verbally and in writing, to maintain confidentiality, and to work independently under general supervision.
- Ability to demonstrate strong interpersonal and “Listening” skills.
- Ability to Establish and prioritize goals and objectives of assigned program.
- Ability to assist consumers with successfully acquiring all income, entitlement benefits and health insurance for which the individual is eligible.
- Ability to facilitate relationships between Gateway, consumer families/legal guardians and various social service community resources, such as housing assistance, healthcare, job training and placement and substance abuse support groups.
Required Education & Experience
- High school diploma/equivalent or higher (Bachelor’s preferred)
- Certification by Georgia Certified Peer Specialist Project
- Requires a minimum of 40 hours of CPS training
- Unlicensed Paraprofessional
- Unlicensed with Degree
- Experience in SPMI with person centered – recovery based approaches
- Advocacy and WRAP plans
- Knowledge of psychosis and substance abuse / or CARES
A Peer Specialist is someone with lived experience in maintaining recovery and managing a mental illness Experience working with Youth and Adults with severe mental illness. Hold a certification as Certified Peer Specialist is recommended.
Gateway CSB promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing.