Sales Operations Coord

Description

Provide support to the VP of Sales and Marketing and the Sales Operations Manager. Coordinate contact with the dealer network and support processing of key accounts. Assist the Sales Operations Manager with the organization and performance of all the administrative functions of the Sales Department. Support GCA field Sales Organization.

Requirements

ESSENTIAL DUTIES and RESPONSIBILITIES:

Support Vice President of Sales & Marketing

• Support VP in miscellaneous projects and schedules with GCC & GCIAG
• Prepare VP’s Expense reports

Dealer Support

• New Dealer Application / Closing Dealer Review System
• Coordinate contacts with dealers – maintain customer master records within Salesforce
• Process Dealer Rebates – coordinate with dealer management team and Finance on overall dealer rebate process
• Create Purchase Order requisitions for Dealer Rebate Checks
• Process invoices from Sales and Marketing Departments for payment

Support Sales Administration

• Track data such as activities, results, and expenditures in spreadsheets accessible to sales administration team as appropriate
• Maintain departmental files, maintaining confidentiality where required
• Audit Expense Reports submitted from Sales and Marketing for accuracy, rejecting non-covered expenditures
• Process approved donation requests (monetary and/or products) and coordinate delivery
• Organize company off-site sales meetings/events, including but not limited to venue options, meals, special events, transportation
• Handle general email correspondence for Sales department. Respond as appropriate, forwarding email to sales associates and management as required
• Order Business Cards and Name Badges for sales associates following standardized format
• Follow-up on various business requests and/or questions from the sales team
• Execute administrative duties for the sales team as requested
• Maintain CRM data integrity, notifying Sales Data Administrator upon identification of duplicate data and/or incorrect or missing information
• Back-up to ARI Fleet cars for associates
• Share with other administrative associates the responsibilities for smooth office operations, such as refreshments, supplies, reception, etc.
• Maintain highly confidential information

MINIMUM QUALIFICATIONS:

Education

High School diploma or equivalent required

Experience and/or Training

• 3-5 Years of experience in administrative role
• Experience with data entry
• Interpersonal skills and customer service orientation to interact with VIP visitors, customers, and other executive contacts
• Strong communications skills: excellent listening, oral and written communication skills as well as presentation skills with the ability to multitask effectively
• Flexible/Adaptable: Have a strong sense of self and can relate well to others; learns quickly and can adapt to changes in timeframes, people, and situations with ease. The ability to remain calm under pressure
• Strong MS Office Suite skills, Video conferencing, CRM systems (Salesforce), SAP, Expense Management Systems, Web based sales platforms