What are the responsibilities and job description for the Inside Sales Representative position at GDKN Corporation?
The Honeywell Inside Sales Representative provides inside sales and customer support for our portfolio of Energy Conservation rebate programs. Successful candidate will be required to pass a company background check and a separate client required background prior to the start date. Company laptop provided. This is a contract position that can be extended up to 24 months. In addition, there may be a temp-to-permanent hire opportunity in the future.
Description:
* The Inside Sales Representative provides inside sales and customer support for our portfolio of Energy Conservation rebate programs.
* Successful candidate will be required to pass a company background check and a separate client required background prior to the start date.
RESPONSIBILITIES
- Process Energy Conservation rebate applications
- Make outbound calls to check on outstanding applications
- Uncover customer interests and needs, discuss Energy Conservation programs available
- Become a subject matter expert on our portfolio of Energy Conservation programs; promote benefits
- Discuss eligibility requirements as defined in the terms and conditions
- Resolve customer issues and address obstacles impacting the rebate process
- Drive continuous improvements in rebate processing and procedures
- Coach and train trade-allys (contractors) on rebate application instructions, eligibility requirements, and standard operating procedures
- Generate reports and excel spreadsheets
- Partner with program lead and field representative to resolve issues and improve performance
Basic Qualifications
- High School Degree or Equivalent
- Minimum of 5 years customer service experience
- Experience promoting program benefits
- Data entry skills (sales, orders, claims, rebates), high data entry accuracy
- Intermediate computer experience (Microsoft Word, Excel, and Outlook)
Preferred Qualifications:
- Associates or Bachelors degree is preferred
- Excellent written and verbal communication skills
- Ability to multi-task
- Strong Interpersonal skills; including ability to quickly establish and maintain rapport at all levels
Contract length: 5 months
Job Types: Full-time, Contract
Pay: $17.00 - $18.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
COVID-19 considerations:
VACCINATED CANDIDATES
Ability to commute/relocate:
- Colonial Heights, VA 23834: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Associate (Preferred)
Experience:
- customer service: 5 years (Preferred)
- Data entry: 1 year (Preferred)
- Intermediate computer: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Remotely:
- No
Speak with the employer
91 9549320726