Operations Manager Nursing

• Employs transformational leadership concepts in the development, implementation, and evaluation of shared governance councils and maintenance of magnet culture.
• Facilitates, incorporates, and promotes evidence-based practice into care.
• Facilitates continuing education and research opportunities for employees, self and community to support growth.
• Utilizes team building concepts to effectively empower team member by serving as a mentor, teacher and coach.
• Ensures the patient safety improvement and management program will be given high priority and will support the program.
• Enhances skills of team members such as decision-making, problem solving, conflict resolution, human resource management and communication.
• Facilitates development, maintenance and success of unit teams.
• Provides feedback to the team regarding performance and job-related issues.
• Ensures adequate staffing and competent care delivery.
• Develops, implements, and revises nursing retention strategies on an on-going basis.
• Develops positive and proactive employee relations.
• Incorporates structural empowerment through shared governance, fostering professional development and involvement in the workplace and community.
• Integrates the Professional Practice model with the mission, vision, philosophy and values of the organization.
• Encourage new knowledge, innovations and improvements using evidence-based practice and research.
• Focuses on empirical outcomes related to clinical practice.
• Demonstrates accountability for continuously improving the work unit, department, division and system by developing performance expectations and goals that focus on service, quality and cost.
• Communicates a clear description of performance expectations and goals to employees, encouraging and supporting their participation and accountability.
• Establishes and adjusts worked hour statistic for assigned units based on national benchmarks.
• Develops, implements, and achieves budgets which attain unit, division, and system goals.
• Reviews reports to monitor revenue and expense impacting activities.
• Develops and implements operational contingency plans proactively and when indicators change.
• Develops and promotes service standards that foster a customer sensitive environment, using a proactive approach.
• Measures performance against standards and seeks team commitment to exceed standards.
• Facilitates staff’s management of patients and customer related issues in a timely manner.
• Assists in dealing with risk management issues to mitigate risk and exposure.
• Assists in development and implementation of department Performance Improvement plan.
• Ensures all incidents, serious events, and sentinel events are reported to Performance Improvement and addressed in a timely manner.
• Proactively reviews the units and systems risk exposure to develop educational activities for employees and associates that will reduce liability.
• Coordinates and communicates safety standards and processes and holds staff accountable.
• Assists and maintains regulatory compliance incorporating the Tracer Methodology.
• Works closely with other departments and services and administration to maximize quality patient outcomes.
• Collaborates with Administration and Medical Director on a regular basis.
• Facilitates issue resolution and enhancement of work environment through collaboration with other departments.
• Facilitates the collaboration between members of the interdisciplinary teams via IDT or Boost and Continuum of Care Rounds.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Salary : $26,000 - $0