Treatment Coordinator

Company Description

Pony Express Dental of Daybreak is committed to your dental health, and we want to help you gain your brightest smile! Serving the areas of South Jordan, Riverton, Herriman and surrounding communities since 2017, Pony Express Dental of Daybreak delivers world-class, high-tech, and exceptional quality dentistry. We offer a wide range of dental procedures to fit your needs, including cleanings, cavity fillings, implants, and wisdom tooth removal. Our staff is highly trained and skilled to provide the comfortable and exceptional level of dentistry you deserve.

To learn more about our office, check out our website here: ponyexpressdental.com

Job Description

Our treatment coordinators are vital in providing our patients with a best-in-class experience. Through patient education, our treatment coordinators ensure our patients fully understand what their treatment plans involve and help to increase case acceptance. The Treatment Coordinator is responsible for managing treatment plans, collecting co-pays and balances, and scheduling patients for their next visit. By joining our team, you will have: 

• Work Life Balance (Monday-Thursday (8am-5pm) 

• 3 weeks PTO & 8 Paid Holidays 

• Paid Parental Leave 

• Medical/Vision/Dental Benefits 

• 401k Match 

• Professional Growth and Career Advancement Opportunities 

Key Responsibilities 

• Build patient relationships and provide exceptional customer service by creating a calm and warming environment. 

• Act as a liaison or case manager between the practice and the patient.  

• Review treatment plan with patients, answer questions and concerns, discuss financial options, and make financial agreements regarding treatment, cost, and method of payment  

• Collect payments and copays.  

• Monitor, schedule, and call patients to fill any Doctor or Hygiene openings. 

• Ensure that patients with outstanding balances are informed of the practice’s financial policy.   

• Schedule new patients within two to four days of their initial call.  

• Ensure that all patient records are current and accurate.  

Qualifications

• Dental Assistant Certificate where state regulations specify 

• X-ray certification where state regulations specify 

Additional Information

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

Working Environment & Physical Requirements  

This is a clinical working environment where potential exposure to hazardous waste and blood-borne pathogens is possible. Requires prolonged periods of standing, leaning, and bending. Must be able to lift 15 pounds at times.