Change Manager

General Dynamics Information Technology
Springfield, VA Full Time
POSTED ON 11/3/2023 CLOSED ON 1/6/2024

What are the responsibilities and job description for the Change Manager position at General Dynamics Information Technology?

Seize your opportunity to make a personal impact as a Change Manager supporting our intelligence customer. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As a Change Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Change Manager joining our team to support our intelligence customer in Springfield, VA.  

HOW A CHANGE MANAGER WILL MAKE AN IMPACT

Candidate will become a member of User Facing and Data Center Services (UDS) Engineering Change Management team supporting a major Intelligence Community customer.  Candidate will work under the general guidance and directly for the UDS Engineering Change Management Lead.  Candidate will be required to research, compose, coordinate, and present the Program's engineering activities through internal Boards and the customer's Outage Control Board (OCB) for validation and approval.  Participates in the OCB validation and various approval meetings acting as a technical advisor, presenter, and subject matter expert for telecommunications and WAN/LAN related Authorized Outages (AOs).  Assists in planning and developing methods, procedures, and policies concerning telecommunications systems and implementing telecommunication projects.  Participates in program management reviews, technical oversight meetings, and workshops to keep abreast of program controls, changes and new standard systems being acquired for installation.  Candidate will develop a deep understanding of the Intelligence Community (IC)-ITE initiative and will participate in the IC Desktop Environment (DTE) IT change management process.

WHAT YOU'LL NEED TO SUCCEED:

Required Skills and Abilities:  

•5-10 years of IT requirements managements, configuration management, change management or Systems Engineering experience.

•Bachelor's Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work/military experience.

•Ability to interface with the customer on a consistent basis and exercise sound judgment and problem solving.

•Must demonstrate familiarity (technical and performance requirements) with existing customer's IT systems and segments.

•Understands the “why" behind the customer needs and can clearly articulate it to others.

•Highly organized with the ability to strategically think about operational needs and opportunities, while always taking a customer and partner-centric approach.

•Ability to inspire and work collaboratively with individuals of highly diverse cultures in a global and virtual environment and effectively communicate technical issues in a non-technical manner.

•Excellent verbal and written communication skills.

•Responsible for managing 10-30 engineering activities/requirements a week including new activities, updating the status of existing activities, modifying as needed for date changes, preparing briefings, attending eight Outage Control Board (OCB) meetings a week and 2-4 Senior level briefings discussing high or significant outage impacts.

•Research, draft, coordinate, finalize and submit for validation and approval of AOs.

•Must be able to interact with IC DTE Integrated Program Office (IPO) and T leadership to provide IC DTE status and assist in shaping IC DTE roles and responsibilities.

Desired Skills and Abilities:

•Must have ability to support core hours in support of our customers

•Basic understanding of various virtualization technology principles and cloud computing.

•ITIL Foundations; or an understanding of ITIL and the application of domain knowledge of the customer architecture and infrastructure

•Demonstrated experience with Customer or Mission Partner Systems

•Demonstrated understanding of the client's Governance and Process Controls procedures (Board, control gates etc.)

•Must have an understanding of the ISP/ASP construct

•Enterprise Management Tools experience (BMC Remedy ITSM, ServiceNow)

•Familiarity with SharePoint

•Familiarity with IC Connect (Adobe) and other meeting facilitation tools

•Ability to work with minimal supervision

Location: On Customer Site

US Citizenship Required


GDIT IS YOUR PLACE:

● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays

#Rover2022

Salary : $109,000 - $138,000

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