Data Product Manager

Job Description

Remote- This position does not require employee to be on-site full-time to perform most effectively. The Employees role enables them to work off-site on a permanent basics. In the USA this is an employee who lives more than 100 miles from their designed, Primary worksite

Job Details

The GM CDAO Enterprise Customer Platform team drives the innovation and coordinates operational support and enhancements of enterprise data platforms, explicitly owning and prioritizing the technical development backlog and performing data stewardship activities over Organizational Customer information in the GM Customer Platform (North America).

The Organizational Customer Data Product Manager role exemplifies one of GM's behaviors, Think Customer, which is considering the customers' needs in everything we do. The value this role drives is ensuring we get the customer information right, which powers every interaction with our customers. This role is responsible for the ongoing operational support and driving the development of Product Features to deliver platform capabilities for the management of Organizational Customer information. The ideal candidate is a seasoned professional, proficient in data management methodologies and technologies and developing Product Features utilizing the SAFe agile framework. In addition, this position requires creative problem solving, cross functional interfacing, teamwork, project management, and adapting quickly to new work areas.

Core Responsibilities

• Translate business requirements into actionable Product Features and prioritize them in the Product backlog
• Work closely with Architects to ensure alignment of information strategy in the solution design
• Develop acceptance criteria to validate the developed Product Features meets functional and non-functional requirements
• Actively work with the various teams involved in managing Organizational Customer information across the organization to shape the product strategy and prioritize needs
• Define the roadmap for development of Customer Platform capabilities that satisfy requirements and achieve business outcomes that rely upon management of Organizational Customer information
• Establish and build upon standard processes to govern Organizational Customer information, establishing data quality standards and processes to remediate issues and maintaining appropriate metadata to support ease of use of the data
• Develop reports and related processes to monitor and track operational performance of the Customer Platform, pertinent to the management of Organizational Customer information
• Coordinate with data governance to ensure solution designs comply with all relevant policies to ensure data is appropriately accessible, consistent, secure and of high quality

Additional Job Description

Required Skills / Experience

5 years of experience in the below areas:

• Understanding of how Customer data is used within business processes and the impact on desired business outcomes
• Demonstrated success in defining and building products
• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing
• Ability to surface, prioritize, and balance multiple stakeholder priorities
• Excellent problem solving and analytical skills, including experience leveraging data to inform decision making and applying insights into improving business processes and functions
• Strong attention to detail, able to deliver high quality results under tight project deadlines
• Able to work independently and make decisions while also exercising proper escalation with a strong drive for results
• Ability to communicate at various levels of the organization tailored appropriately to the audience in written, presentation, or ad-hoc verbal formats
• Expertise in strategic thinking and strong business acumen
• Ability to effectively interact with cross functional teams

Preferred Skills / Experience

• Knowledge of automobile industry and managing customer information
• Demonstrated agile development experience, preferably utilizing the SAFe agile framework
• Quickly learns and adapts skills to work on various projects in and with different technical and functional areas
• Willingness and ability to contribute on multiple levels, including data management, business data architecture, project management, and documentation

Required Education:

• A Bachelor's degree in a system analysis field including: Information Management, Computer Science, Mathematics, Data Governance, or related field or relevant experience
• Education and training related to business process improvement and quality-assurance methods, e.g. such as Six Sigma (preferred)

Compensation: The median level of salary compensation for this role is $95,000.

Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more

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About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us atCareers.Accommodations@GM.com or call us at800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.