Job Description
Hybrid: This position does not require an employee to be on-site full-time to perform most effectively. The employee's role enables them to work at a GM facility or off-site as frequently as needed or desired
- This position requires an employee to be onsite monthly.
The CCA Supplier Quality team ensures quality service parts to deliver an outstanding customer service experience! The Supplier Quality Engineering Team Leader has responsibility for the quality and production part approval process (PPAP) of service parts across all GM vehicles. Additionally, you will coach, mentor, and develop the team's skills as we transform our culture.
Responsible for handling various engineering projects, processes, budgets, and timelines while making any critical adjustments to ensure successful completion. Provide direction in maintaining and improving commodity standards. Establish a workload that focuses on identifying and solving quality tasks directly with Supplier Leadership, Engineering and Purchasing. See opportunities for improvement in product, process and people standards that will move reactive work into dedicated execution. React to out of standard conditions within the supply base and provide leadership for immediate resolution. Create a positive, engaging, and inclusive environment within the team, holding themselves and others accountable for demonstrating GM's values and cultural behaviors.
Responsibilities
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Lead, guide and develop a team of Supplier Quality Engineers
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Provide technical leadership and develop work assignments that appropriately challenge team members
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Identify continuous improvement opportunities and ideas
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Establish strategic direction by analyzing processes to enable effective and efficient approval of parts for sale
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Develop processes to ensure clear ownership, quick resolution, and solutions to get results
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Support other Customer Care and Aftersales (CCA) teams including: engineering, warranty center, brand quality, field support, purchasing, supply chain, and warehousing.
Additional Job Description
Qualifications:
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Bachelor degree in Engineering, Automotive Technology, or equivalent experience
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High level of interpersonal skills - Must be able to form relationships and collaborate across teams
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Ability to lead a team to support organizational and technical objectives.
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Capability of handling a variety of responsibilities simultaneously
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Results driven individual with high levels of initiative, innovation, and productivity
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High level analytical ability where problems are unusual and complex
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Excellent verbal and written communication skills
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Occasional travel may be required
Preferred Skills & Experiences:
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Previous leadership experience and program management skills
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Solid understanding of vehicle systems
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Experience and capability in Manufacturing Quality Systems, Quality Systems Planning (APQP), including PPAP
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Solid understanding of vehicle systems
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Design for Six Sigma (DFSS) Certification
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
- Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
- Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
- Company and matching contributions to 401K savings plan to help you save for retirement;
- Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
- Tuition assistance and student loan refinancing;
- Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us atCareers.Accommodations@GM.com or call us at800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.