Service representative

Posting Details

Job Details

Description

SUMMARY :

The person in this position plans and coordinates safe, efficient, and proper makeup of outbound trains and switching of inbound trains.

He or she ensures that trains are in compliance with all regulations and rules; oversees yard switching crews in a supervisory role, and ensures crew members are following safety rules when performing work.

This person also assigns switching duties to crews, prioritizes work in order to meet customer needs, and communicates with managers for efficient coordination and scheduling of trains and crews in and out of switching yards.

RESPONSIBILITIES :

Take charge of the yard, including but not limited to employees, movement of trains, and distribution and movement of cars within the yard (except on main tracks and controlled sidings)

Ensure that trains are properly made up and dispatched at the appointed times

Monitor train movement and conditions affecting movements such as weather conditions, train crew availability, engine and equipment availability, track bulletins, general orders, and timetables

Ensure safety and performance, coordinating responses to unplanned events and emergency situations

Communicate via telephone or radio with train crews, yard supervisory personnel, MoW personnel, management staff, and customers regarding yard movement and conditions of yard tracks

Monitor crews’ federal hours of service and recrew if necessary

Perform various administrative duties related to hazardous materials, documentation of train movements, and reporting of rule violations

Assist in all activities that support the operation of T&E crew management to ensure that train job positions are filled to operate the railroad in a safe and efficient manner and that customer needs are met

Manage other projects and perform other duties as assigned

REQUIRED SKILLS AND / OR EXPERIENCE :

Excellent working knowledge of day-to-day railroad operations and practices

Working knowledge of safety rules and operating rules

Good leadership skills

Good organizational skills

Good oral and written communication skills

Knowledge of RMI and federal regulations

Strong work ethic

Prior terminal and / or road-operations experience preferred

Supervisory experience preferred

REQUIRED EDUCATION AND / OR CREDENTIALS :

Associate degree; bachelor’s degree preferred

Five years of work experience in the railroad industry, with supervisory duties; seven years of work experience in the railroad industry preferred

This position is employed by the specific entity set forth in the job posting.

Genesee & Wyoming Inc. and its subsidiary companies do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other protected status under federal, state or local laws.

Qualifications

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Education

Experience

Licenses & Certifications

Last updated : 2024-05-01

Salary : $27