Staff Software Engineer

Genesys Cloud Services, Inc.
Durham, NC Full Time
POSTED ON 7/13/2023 CLOSED ON 7/14/2023

What are the responsibilities and job description for the Staff Software Engineer position at Genesys Cloud Services, Inc.?

Build something new with a world-class team.

At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they've been hired to do: their very best. Your potential is waiting; why are you?

Job Summary

As a Staff Software Engineer on the Workforce Engagement Management (WEM) Development Team, you will be responsible for the development of a full-stack application using modern UI frameworks based on AWS cloud-based microservices. You will work in a fast-paced startup environment where continuous change, innovation, and experimentation are a given. We are currently looking for Staff Software Engineer who have expertise on either the front-end or those who prefer full-stack development.

Major Responsibilities/Activities

  • Continuously improve a system deployed in production without downtime
  • Design, development, and testing of features/functions delivered via platform components and/or services that are highly scalable, available and reliable
  • Stay current with industry developments and new trends
  • Recommend new technologies as components of a solution when appropriate
  • Taking ownership of features beginning to end: from design documents and reviews to acceptance testing and deployment
  • Understand and comply with PCI, HIPAA, and GDPR
  • Adhere to Genesys Code of Business Conduct and Ethics

Minimum Requirements

  • Bachelor of Science in Computer Science or Software Engineering
  • 6 years of experience in Software Engineering
  • Experience with the full application lifecycle from development through deployment and support
  • Demonstrable understanding of scalability and availability in distributed systems
  • Experience with React, Vue, Knockout, or Ember JavaScript frameworks
  • Typescript experience
  • Working experience with REST APIs

The ideal candidate would also have experience with some of the following:

  • Amazon Web Services (Dynamo, Lambda, S3, SQS, SNS, etc.)
  • Git
  • HTML

#LI-PS1

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$117,000.00 - $243,000.00

Benefits:

  • Medical, Dental, and Vision Insurance.

  • Telehealth coverage

  • Flexible work schedules and work from home opportunities

  • Development and career growth opportunities

  • Open Time Off in addition to 10 paid holidays

  • 401(k) matching program

  • Adoption Assistance

  • Fertility treatments

More details about our company benefits can be found at the following link:

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.

This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,marital status, domestic partner status,national origin, genetics, disability,military andveteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

 

Salary : $117,000 - $243,000

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