What are the responsibilities and job description for the Concierge position at Genie Solutions?
Job Title: Concierge
Location: New York City, NY
Are you a hospitality enthusiast with a knack for exceeding expectations? Do you thrive on providing exceptional service and creating unforgettable experiences? If so, Chat Genie Solutions is seeking a talented Concierge like you to join our team in the vibrant city of New York!
Company Overview:
At Chat Genie Solutions, we're on a mission to revolutionize communication through innovative solutions that connect people like never before. We're passionate about delivering excellence in everything we do, and we're looking for individuals who share our commitment to join our dynamic team.
Position Overview:
As a Concierge, you will be the ultimate ambassador for Chat Genie Solutions, responsible for providing personalized and attentive service to our clients, guests, and employees. From arranging special requests to offering recommendations for local attractions, you'll play a crucial role in ensuring that every interaction reflects the high standards of our company.
Key Responsibilities:
- Greet and welcome clients, guests, and employees with warmth and professionalism
- Anticipate and fulfill guests' needs, providing personalized assistance and recommendations
- Coordinate transportation arrangements, dining reservations, and other concierge services
- Serve as a knowledgeable resource for local attractions, events, and dining options
- Maintain an organized and visually appealing concierge desk area
- Assist with administrative tasks such as managing incoming calls and emails
- Collaborate with team members to ensure seamless operations and exceptional service delivery
Requirements:
- Previous experience in a concierge or hospitality role preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Knowledge of local attractions, restaurants, and entertainment venues
- Proficiency in Microsoft Office suite (Word, Excel, Outlook)
- Professional demeanor and appearance
- Ability to maintain composure and professionalism in high-pressure situations
- High school diploma or equivalent required; additional education or certifications a plus
Benefits:
- Competitive salary commensurate with experience
- Comprehensive benefits package including health, dental, and vision insurance
- Generous paid time off and company holidays
- Opportunities for professional development and growth
- Vibrant and inclusive work environment with regular team events and activities
How to Apply:
If you're ready to embark on an exciting new journey with Chat Genie Solutions and be part of our mission to revolutionize communication, we want to hear from you! Please submit your resume and a brief cover letter detailing why you're the perfect fit for this role.
Join us in shaping the future of communication technology and making a difference in the heart of New York City with Chat Genie Solutions!
Job Type: Full-time
Pay: $20.08 - $24.18 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Day shift
Ability to Relocate:
- Manhattan, NY 10007: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $24