What are the responsibilities and job description for the Customer Service Specialist position at GenOvations Inc?
Come join our small but rapidly growing and well respected bovine advanced reproductive company! GenOvations specializes in bovine and small ruminant advanced reproduction, including surgical and non-surgical embryo transfer, in vitro fertilization, laparoscopic AI and worldwide embryo marketing and sales. We are located just north of Madison, Wisconsin, the heart of the bovine genetics capital of the world! We are seeking to add a full-time Customer Service Specialist to join our energetic and rapidly growing team.
Key responsibilities include:
--coordination and communication with clients, import agents
--coordinating donor testing
--preparing USDA paperwork and health certificates for embryo exports
--assisting with marketing and project development
--packing tanks for export
--embryo and semen inventory management
--record keeping/data entry
--assisting with marketing and project development
--other daily administrative duties
--The right candidate will have the opportunity to be cross trained in embryology and assist cow side with procedures if interested.
The qualified individual will have a B.S. in Animal Science or a related biological science field. Experience with the registered cattle industry may be substituted for education. The candidate should be proficient with computer programs such as MS Word and MS Excel, have a strong attention to detail, possess great written and verbal communication skills, and display excellent time management and organizational skills. Salary will be commensurate with experience and profit-sharing bonuses as well as other fringe benefits are available.
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
Our clients, ranging in size from small family farms to large corporations, are down to earth, passionate, and very successful at producing the best genetics in the world. Given the concentration of breeders in close proximity, and partnerships with nearby donor herds, the work day ends by 4 or 5pm nearly every evening, our employees do not work on weekends and we strive to provide a healthy work life balance.
Our amazing team includes our CFO, embryo export coordinator, office administrator, 4 embryologists, semen sorting technician and a donor farm herd manager.
Our practice is located in the beautiful Lodi Valley in Wisconsin close to Devil's Lake State Park and the Ice Age Trail, where bluffs, streams, and lakes are intermixed with excellent farmland. Fishing, hiking, hunting and boating opportunities abound. Madison is only a 20-minute drive with many cultural and social activities.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus pay
Education:
- Bachelor's (Preferred)
Experience:
- cattle: 1 year (Preferred)
Work Location: One location