Technical Writer

Gentis Solutions
Cincinnati, OH Full Time
POSTED ON 4/28/2023 CLOSED ON 5/31/2023

What are the responsibilities and job description for the Technical Writer position at Gentis Solutions?

Gentis Solutions is seeking a Technical Writer to join our team. This contract position is with one of our Fortune 50 clients interested in full-time flex/remote consultants. The ideal candidates will have the required skills listed below and will be eligible and open to being hired by our client at the end of the project's duration. This position works alongside an existing team and leverages enterprise-level technologies and processes. If you would like to work at a company that has been recognized for its diversity and inclusion, its work to drive positive social change, and as an environmental leader, make sure you apply below.

Requirements

Bachelors degree in English, Technical Writing, Computer Science, Library Science or equivalent practical experience

5 years software development technical writing experience, ideally across web and native platforms

Ability to proactively contribute to discovery efforts, clarify customer needs and collaboratively influence product vision

Ability to help drive large scale change via documentation, e.g. has lead transition and/or training to new documentation structure, new ways of working, etc.

Experience with open-source software

Experience with modern micro-service architectures

Detail oriented and work well in a team and individually

Proven ability to achieve intended outcomes through influence and collaboration

Understanding of the entire development process (design, development and deployment)

Excellent written and verbal communication skills

Excellent organizational, time, and project management skills

Business-minded approach to time, costs, and deadlines

Provided examples of previous tech writing or other publicly published materials

Ability to identify when documentation is needed

Ability to present complex topics and data in clear, concise text

Ability to proofread technical material for consistency and accuracy

Ability to multi-task and be a self-starter

Comfortable working through ambiguity to achieve agreement / consensus

Proficient with Microsoft Office Suite

Desirable Skills

Basic knowledge of Markdown/HTML

Experience using version-control platforms such as GitHub

Experience using Atlassian tools such as Confluence and Jira

Experience using PowerBI to create dashboards

Typical Duties

Conduct hands-on research and obtain necessary technical content from subject matter experts while translating it into clear, concise, structured documentation

Create and maintain internal and external documentation for technologies and tools used within the Data & Analytics domain and across platforms (web, iOS, and Android)

Create new content, edit content contributed from others, and reorganize existing documentation

Produce clear and comprehensive documentation-as-code for analytics enablement capabilities

Design, write, and edit technical and process documentation and cross-functional training materials

Collaborate closely with product, design, engineering and digital analytics functions to ensure the quality, discoverability, and accuracy of enablement tools and processes

Recommended Skills

  • Documentation Content
  • Business Writing
  • Punctuation
  • Language Translation
  • Copy Editing
  • Technical Writings
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