Branch Manager

Our Company

Gentiva Personal Care is member of the Gentiva family - an industry leader in hospice, palliative and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

Overview

We are looking for a Branch Manager PC to join our team. This position will directly report to the Regional Director of Operations PC and is responsible for leading the branch and the team in the achievement of outcomes dedicated to quality care and business growth.

• Manages and oversees the day-to-day activities of the branch and his/her team.
• Builds and cultivates relationships with the community, professional organizations, key influencers and customers/clients to build a consistent pipeline for referrals and recruitment.
• Budgeting responsibilities include: Responsible for branch P & L; Submits and manages budget and forecasts, with support from the Management Team.
• Leadership, management and mentorship of office and pca staff
• Collaborates with sales team to support business development
• Strategize growth
• Overseeing scheduling and service fulfillment
• Ensuring financial targets and kpi’s are met
• Collections/AR
• Customer service oversight, ensuring customers are receiving quality care through check in’s, occasional on site customer visits, feedback
• Deescalate and resolve customer service issues
• Operations/processes such as weekly payroll, billing, file management and compliance with local government, licensing and company guidelines
• Other duties as assigned

Compensation may vary within the salary range provided based on several factors including but not limited to a candidate’s location, experience, education, skills, licensure, certifications and department equity.  Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.

Salary Range - $75,000 - $85,000

About You

• Bachelor’s degree preferred. Will consider non-degreed candidates with supervisory experience in Home Health, Hospice and/or Healthcare.
• Current driver’s license required. Reliable transportation and current auto insurance required.
• Previous management experience in a one-to-one home care setting preferred. Outside sales experience in the health care field preferred.  Proven sales performance.  2-5 years' of hands-on supervisory experience.

We Offer

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to participate in a Fleet Program
• Competitive Salaries 
• Mileage Reimbursement
• Professional growth and development opportunities 

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet stage specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Location