Revenue Cycle Corporate Trainer

Our Company

Gentiva is an industry leader in hospice, palliative and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

Overview

We are looking for a Revenue Cycle Corporate Trainer to join our team. This position will directly report to the VP of Revenue Cycle and is responsible for ensuring revenue cycle teams and leaders are effectively trained on processes, systems and clinical knowledge in alignment with the company, department, legal, and compliance requirements.This role will lead training activities including design, development and execution of training programs, new hire orientation, development programs for desired competencies, new processes, and application launches, and assisting in the development of initiatives for team meetings. This role also collaborates with other HR and corporate departments to develop training programs.

About You

• High School/GED; Bachelor’s degree preferred

• Minimum 3 years’ experience in training or equivalent field

• Capacity to assess and translate organization/internal customer needs into learning objectives and devise effective training solutions.

• Able to develop and execute the department training strategy using a variety of tactics including live and virtual facilitation, plus training the trainers and aiding peer-based teaching.

• Manage the development and execution of foundational training including revenue, clinical, and skills training curriculum.

• Strong experience in applications and processes training. Experience in revenue, finance and/or in the healthcare/hospice industry is a plus.

• Experience and knowledge of compliance rules and regulations governing healthcare related training programs.

• Knowledge of billing and collections of health insurance claims and compliance, with excellent problem-solving skills in relation to resolution.

• Working knowledge of medical terminology, rules, and regulations relating totherevenue cycle.

• Understanding of managed care contracts and credentialing compliance

• Demonstrated expertise in influencing teams comprised of all levels to meet the needs of the business.

• Strong presentation, oral and written communication skills.

• Able to multi-task and work independently.

We Offer

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO

• Opportunity to participate in a Fleet Program

• Competitive Salaries

• Mileage Reimbursement

• Professional growth and development opportunities

Legalese

• This is a safety-sensitive position

• Employee must meet minimum requirements to be eligible for benefits

• Where applicable, employee must meet stage specific requirements

• We are proud to be an EEO employer

• We maintain a drug-free workplace

ReqID: 2023-71132
Position Type: Full-Time
Company: Gentiva
Type of Service: All Divisions