What are the responsibilities and job description for the Customer Service Representative (Inside Sales) position at Genuine Parts Company?
Motion Industries' salespeople provide the highest levels of technical support in the industry. Our Customer Service Representatives (Inside Sales) professionally represent the Company to our customers with the knowledge and skills to provide them the product or service they need. Motion Industries offers an excellent benefits package that includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick and holiday pay.
Responsibilities
- Respond to customer inquiries, provide quotes, and take customer orders
- Order and source products
- Negotiate sale and purchase prices
- Proactively generate sales and promote Company products
- Expedite backorders
- Assist with pulling inventory and preparing shipments
- Assist with customer returns
- Interact with customers and suppliers to obtain and fill orders correctly
- Troubleshoot customer concerns
Qualifications
- Good customer service and communication skills
- Reliable, organized, detailed, and focused
- Industry and sales experienced preferred
- Working knowledge of Microsoft Office suite, especially Outlook and Excel
- Knowledge of supply chain systems helpful
- High School Diploma or GED
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