Senior Office Assistant

George Washington University
Arlington, VA Full Time
POSTED ON 6/1/2023 CLOSED ON 7/10/2023

What are the responsibilities and job description for the Senior Office Assistant position at George Washington University?

I. JOB OVERVIEW

Job Description Summary:
It is the vision of the College of Professional Studies (CPS) at the George Washington University to be the most preeminent, agile, and market-responsive learning innovation hub in the world, offering a distinctive array of educational options (including degree-based, continuing, and executive education) to a diverse community of learners to empower their professional progression, engender lifelong learning, and contribute to social and economic impact locally, nationally, and internationally. CPS serves as a hub of practical excellence by hosting an array of innovative schools and centers throughout northern Virginia and Washington, DC.

In support of CPS's mission and vision, the Senior Office Assistant for the Arlington Education Center is the primary contact for this Northern Virginia Center location. Reporting to the Director of Administration and Operations for the Northern Virginia Centers (NVA), senior office assistants greet visitors, students, and faculty to the Arlington and Alexandria Education Centers. They provide customer service, general administrative assistance, and also serve as help desk support by assisting faculty, students, and staff with basic administrative, technological, and AV support, as well as providing general university, center, and local information. This position may be expected to monitor and order office supplies, provide minor logistical support of events, and assist with room scheduling.

Responsibilities include:
  • Creates and maintains a welcoming environment for all visitors.
  • Provides front desk administrative assistance and customer service.
  • Manages Associate Dean/Executive Staff calendars and meeting coordination.
  • Assists with extra space room requests and coordination (EMS Portal requests).
  • Trains and assists part-time staff and student workers.
  • Provides event set up/breakdown and other assistance.
  • Helps to update/maintain center staff and event calendars.
  • Coordinates the evening/weekend staff and student worker schedule.
  • Provides general IT and AV troubleshooting.
  • Maintains Center's office supply inventory, to include ordering and tracking supplies. Organizes supplies and supply storage areas for ease of use.
  • Manages technology inventory and organization.
  • Submits service requests to and coordinates with building management.
  • Regularly coordinates and communicates with the Director, including updates regarding staff, classes/events, visitors, supplies, physical space and other day-to-day operations. Escalates any issues or concerns to the Director.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

This position is located at the GW Arlington Education Center.
Minimum Qualifications:

Qualified candidates will hold a high school diploma/GED plus 1.5 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications:
  • Excellent interpersonal and customer service skills.
  • Good computer skills. Experience with Microsoft Word, Excel, Gmail, Google Workspace, and Google calendars.
  • Comfortable learning new software and apps for space scheduling and general business operations.
  • Able to maintain a positive and constructive demeanor treating staff, students, faculty, and visitors with professionalism, courtesy and respect.
  • Able to interact effectively with a diverse population at all levels from students to deans to external visitors.
  • Able to build relationships within the immediate team, across University offices, and external vendors.
Typical Hiring Range $17.55 - $22.84
II. JOB DETAILS

Campus Location: Arlington, Virginia
College/School/Department: College of Professional Studies (CPS)
Family Administration
Sub-Family General Office Support
Stream Service and Support
Level Level 2
Full-Time/Part-Time: Full time -> FTE 1.00
Hours Per Week: 40
Work Schedule: Monday through Friday 8:30AM - 5:30PM
Will this job require the employee to work on site? Yes
Employee Onsite Status On-campus (in person)
Telework: No
Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:
Employer will not sponsor for employment Visa status
Internal Applicants Only? Yes (University Wide)
Posting Number: S012193
Job Open Date: 06/01/2023
Job Close Date:
If temporary, grant funded or limited term appointment, position funded until:
Background Screening Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

 

Salary : $18 - $23

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