Financial Aid Counselor - Processing

Join Our Team at Georgia Southern!

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate’s, bachelor’s, master’s and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America’s Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

Statesboro Campus - Statesboro, GA or Armstrong Campus - Savannah, GA

Office of Financial Aid

Coordinate financial aid application process from first contact to completed award.

Provide students with financial aid counseling, awarding, and electronic federal and state information, as well as provide information on available programs, procedures, and eligibility.

• Assist students by evaluating financial aid requests and making award adjustments and/or recalculations
• Perform verification on financial aid requirements
• Maintain knowledge of all current federal and state regulations governing financial aid to ensure compliance
• Perform outreach to students to prompt them to complete missing financial aid information
• Work with various campus departments to ensure program efficiency for students by providing outreach programming on financial aid issues
• Represent Financial Aid Office at University events related to recruitment
• Support all aspects of students’ needs for program from acceptance to graduation
• Evaluate student academic progress relative to GSU’s policy

Educational Requirements

• Bachelor's Degree

Required Experience

• Two (2) or more years of related work experience

$38,300

This is a non-exempt position paid on a biweekly basis.

• Resume
• Cover Letter
• Two (2) Professional References

ABILITIES

• Consistently exhibit engaging customer service
• Ability to work well in a diverse and inclusive environment through commitment to equity, diversity, and inclusion
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to maintain confidentiality and secure sensitive information
• Ability to work independently and collaboratively

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

SKILLS

• Effective communication (verbal and written), organizational and human relations skills

June 26, 2023

Application review may begin as early as June 12, 2023.

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.

For technical support, please call the Shared Services Center at (877) 251-2644 or oneusgsupport@usg.edu.

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Georgia Southern University provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Believing that diversity, equity, and inclusion contribute to excellence in the workplace and to the quality of the University’s academic environment, Georgia Southern University is committed to recruiting and retaining diverse faculty and staff to support, promote, and serve a diverse student body and promote Inclusive Excellence. Candidates from underrepresented groups, whose work furthers the institution's Inclusive Excellence goals, and who bring to campus varied life experiences, perspectives and backgrounds are especially encouraged to apply.

• Must be able to perform duties and responsibilities with or without reasonable accommodation
• Work generally performed in office environment
• Workweek may occasionally extend beyond 40 hours
• May be required to maneuver items weighing up to 25 pounds with or without reasonable accommodation
• Duties may require standing, walking, sitting, reading, and typing for lengthy periods

• Position of Trust Education